Infrastructure Field Lead - Hebron

Position Overview

John Deere is an equal opportunity employer, including disabled & veterans. Primary Location: United States (US) - Indiana - Hebron Function: Technology (CA) Title: Infrastructure Field Lead - Hebron - 120036 Onsite/Remote:Onsite

Position Summary

Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

Responsibilities

• Manage and develop a team of technicians
• Proactively own service delivery, metrics, and customer satisfaction
• Coincide factory/facilities and location specific initiatives with proactive partnership with other IT product teams
• Maintain strong stakeholder and vendor relationships
• Ensure adherence to IT security, compliance, and country level regulations
• Parellel with ECPOST product teams and other BCAs to ensure alignment with strategic priorities and adoption of automation into our IT & Business Operations

Qualifications

• 1 or more years of experience working in industry / business functional area
• 1 or more years of working on major business/technology implementation programs
• Ability to use analysis to prioritize business value
• Subject matter expertise with appropriate business processes
• Consumer/customer understanding and ability to implement product roadmap in support of business strategy
• 1 or more years of work experience with IT infrastructure (network, desktop environments, printer)
• Strong understanding of technical terms, processes, and practices of products within scope

What Makes You Stand Out

• Proven communication skills; highly credible with consumer/customers; proven customer focus, empathy and design thinking
• Highly collaborative and ability to influence without authority; proven ability to develop productive working relationships with both technical and non-technical partners, proven ability to manage multiple stakeholder views, opinions and needs
• 1 or more years of experience managing a team

Education

Bachelor's degree in IT, Computer Science, Computer Engineering or equivalent experience in a related career field

What You'll Get

• Flexible work arrangements
• Highly competitive base pay
• Savings & Retirement benefits (401K and Defined Contribution)
• Healthcare benefits with a generous company contribution in the Health Savings Account
• Adoption assistance
• Employee Assistance Programs
• Tuition assistance
• Fitness subsidies and on-site gyms at specific Deere locations
• Charitable contribution match
• Employee Purchase Plan & numerous discount programs for personal use
• Vacation and Holiday Pay

Pay

$86,892.00 - $130,332.00 + Benefits

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Must be 18 years of age or older to apply

ACA Section 1557 Nondiscrimination Notice

The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.