Infrastructure Engineer - Networks
About The Organisation
NHS Lanarkshire is committed to delivering healthcare services to a population of 655,000 across North and South Lanarkshire. It comprises Acute Services, Corporate & Property & Support Services, and two Health and Social Care Partnerships that provide integrated primary healthcare and social care services.
The Role
To provide technical support to all areas relating to IT Infrastructure. The post holder will support the IT Infrastructure systems in implementing and supporting all computer systems within the scope of IT Infrastructure. They will collaborate with colleagues and users to provide technical support for desktop hardware and software. The role involves assisting, advising, and managing IT Service Desk calls, maintaining customer service standards, and escalating issues appropriately.
What You'll Bring
- Educated to or operating at degree level in a relevant IT discipline
- Experience in a desktop-related support role within an Information Technology Department
- Additional technical training and certification in relevant technical skills and products
- Potential requirement to participate in the eHealth on-call support service
What We Offer
- Annual Leave - 35 days including public holidays
- Generous NHS pension scheme
- Paid sick leave increasing with length of service
- NHS discounts and more
Benefits
NHS Lanarkshire offers a comprehensive range of benefits including:
- Annual incremental salary progression
- Career development opportunities
- Flexible working arrangements
- Professional development support
- Work-life balance initiatives
Pay
The pay scale for this role is competitive and commensurate with experience.
Schedule
The schedule for this role is flexible and can be arranged to accommodate the needs of the individual and the organization.