Infrastructure Engineer Level 3

Duties & Responsibilities

Design, implement, and maintain complex enterprise-scale physical and virtualized infrastructure, ensuring seamless integration between on-premises systems and AWS cloud environments.

Lead the architectural design and governance of VMware technologies, including advanced site recovery orchestration (SRM) to ensure business continuity and automated disaster recovery.

Plan and lead high-stakes upgrades, complex migrations, and long-term capacity expansions based on multi-year business roadmaps.

• Oversee the installation, configuration, and expert-level maintenance of Windows, Linux, and IBM MQ servers, establishing the gold standards for performance, security, and high availability.
• Drive infrastructure automation initiatives using scripting and configuration management tools to standardize routine maintenance, patching, and resource monitoring.
• Provide Tier 3 troubleshooting support to resolve the most complex server and storage-related issues that cannot be resolved by junior teams.

Requirements & Skills

• Bachelor's Degree or equivalent high-level certifications and 7-10+ years of hands-on experience in enterprise infrastructure administration.
• Expert-level mastery in at least four of the following areas: Windows/Linux Server, VMware (including SRM), SAN/NAS Storage, IBM MQ, AWS Infrastructure, and Automation.
• Proven ability to architect and govern security best practices and frameworks across hybrid-cloud environments.
• Superior troubleshooting and root-cause analysis (RCA) skills with the ability to solve unprecedented and highly complex technical challenges.
• Exceptional written and verbal communication skills, with the ability to present complex technical roadmaps and concepts to executive leadership.
• Demonstrated ability to lead technical teams, manage high-priority projects, and mentor junior engineers in a fast-paced environment.
• ITIL Intermediate Or Expert Certification (Preferred).
• AWS Certified Solutions Architect Professional or AWS Certified SysOps Administrator Associate (Highly Preferred).
• Advanced professional certifications such as VCAP (VMware Certified Advanced Professional) or CISSP (Preferred).
• Extensive experience architecting and governing AWS compute and storage platforms at an enterprise scale (Preferred).