Infrastructure and Operations Engineer

Primary Responsibilities

• Leverage enterprise-approved AI tools to streamline workflows, automate tasks and drive continuous improvement
• Evaluate emerging trends to inform solution design and strategic innovation
• Design, implement, and maintain network discovery tools (eg, Armis, Runzero, Lansweeper) to ensure comprehensive asset visibility
• Demonstrate conceptual knowledge of network discovery principles and methodologies
• Analyze network and system data to identify infrastructure components, configurations, and interdependencies
• Collaborate with cross-functional teams to integrate discovery data into IT asset management and security systems
• Develop and implement strategies for continuous improvement of discovery processes and data accuracy in large-scale environments
• Provide subject matter expertise on networking protocols, system architectures, and asset discovery best practices
• Troubleshoot complex issues related to network discovery tool performance and data collection

Required Qualifications

• High School Diploma/GED
• 8+ years of experience in networking protocols (e.g., TCP/IP, DNS, DHCP, SNMP) and system architectures (e.g., Windows, Linux, cloud platforms)
• 5+ years of experience in the implementation and management of scanning and discovery tools in large enterprise environments (10,000+ devices)
• 5+ years of experience with Network Discovery tools such as Armis, Runzero, Lansweeper, BMC Discovery, ServiceNOW discovery, HP UD etc.
• 3+ years of experience with scripting or automation (e.g., Python, PowerShell) for data collection and analysis
• 3+ years of experience in data analysis and reporting on discovered assets

Preferred Qualifications

• Relevant industry certifications (e.g., CCNA, CompTIA Network+)
• Experience with other IT Asset Management (ITAM) or Configuration Management Database (CMDB) solutions
• Experience working in a regulated industry, such as healthcare
• Demonstrated ability to translate complex technical information into clear, concise reports and presentations for various audiences