Infrastructure and Network Services Administrator

About the Role

The Infrastructure and Network Administrator provides leadership and operational oversight for Southwest Virginia Community College’s technology infrastructure, network services, enterprise systems, and information security initiatives. This position ensures reliable, secure, and efficient technology services by planning, implementing, maintaining, and continuously improving server, network, virtualization, backup, and connectivity environments. The role also coordinates information security activities with the System Office and leads the design and administration of enterprise technologies.

Responsibilities

• Serve as Institutional Information Security Officer and liaison with the System Office.
• Supervise Network Manager and Firewall support strategies.
• Administer Milestone, Hik Vision, VEEAM Backup, Virtualization Technologies, Certificate Management, and Firewall systems.
• Oversee server, switch, and router installation, configuration, and management.
• Design and implement Active Directory and Domain Controller relationships to meet business needs.
• Oversee wiring and cable terminations to ensure connectivity.
• Maintain and oversee the college’s wireless network, access points, and configurations.
• Oversee fiber connections and maintenance of WAN and LAN circuits.
• Ensure battery backup systems are operational on all critical infrastructure.
• Perform other duties as assigned, including emergency support as needed.

Qualifications

• Bachelor’s degree or higher in Computer Science or Information Technology related field with an emphasis in networking.
• Industry credentials or professional certifications preferred.

Skills

• Demonstrated experience with networking technologies, fiber optics, cabling, switch management (Cisco/Meraki), wireless LAN, Palo Alto Firewall, Windows servers, virtualization, subnetting, and VLANs.
• Knowledge of enterprise network and infrastructure administration, fiber optics, and cybersecurity principles.
• Skill in server, virtualization, backup, disaster recovery, Active Directory, identity management, and enterprise systems administration.
• Ability to plan and manage complex technology projects, supervise technical staff, and resolve complex technical issues.
• Effective communication with technical and non-technical stakeholders.
• Ability to work from heights and confined spaces.

Schedule

Monday to Friday, 7:45 a.m. to 4:30 p.m., with some evenings and weekends required.

Additional Information

This position requires travel and the operation of a state vehicle. Supervises employees. Telework options are subject to change based on business needs.