Infrastructure Analyst

Responsibilities

• Configure, deploy, and support various site infrastructure components, including workstations, laptops, and printers.
• Provide software support for Windows OS, Office suites, and Linux environments.
• Troubleshoot and maintain Active Directory to ensure seamless user access and security.
• Collaborate with multiple support teams to facilitate effective client and business support.
• Monitor IT work tickets and vulnerabilities across computers and printers through site dashboards.

Requirements

• A High School Diploma/GED or higher, verified prior to start.
• Five years of experience in Information Technology, particularly in a manufacturing, public, or military context.
• Proficiency in configuring and troubleshooting Microsoft PCs.
• Strong communication and collaboration skills for effective teamwork.

Skills

• High School Diploma/GED or higher, verified prior to start.
• Five years of experience in Information Technology, particularly in a manufacturing, public, or military context.
• Proficiency in configuring and troubleshooting Microsoft PCs.
• Strong communication and collaboration skills for effective teamwork.

Preferred Skills

• Expertise equivalent to a bachelor’s degree or higher in Information Technology.
• Experience with Linux systems and digital transcription.
• Familiarity with Cisco VOIP support for phone systems.
• Excellent interpersonal skills and a proven ability to work collaboratively.

Benefits

• At Horizontal, we are committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued and empowered to contribute their unique perspectives.

Pay

• US Citizenship is required for this position.

Schedule

• Not specified.

Qualifications

• US Citizenship is required for this position.
• Minimum of ten years of IT experience is advantageous.