Infrastructure Administrator

About the role

Mat-Su College, a proud community campus of the University of Alaska Anchorage, seeks a skilled and collaborative Infrastructure Administrator to join its mission-focused team. The position supports academic and operational needs with secure, reliable, and high-performing systems.

Responsibilities

• Design, test, and assess servers, storage, and LAN components for implementation and maintenance.
• Maintain critical services such as VMware vSphere, Omnissa Horizon, Hyper-V, Active Directory (AD DS, AD CS), DNS, DHCP, GPO, and SQL.
• Monitor performance and ensure compliance with university standards and licensing requirements.
• Evaluate disaster recovery procedures and document recovery plans.
• Develop technical documentation, Change Management requests, operational guides, and project plans for system upgrades.
• Serve as an expert advisor for campus systems, providing solutions and high-level problem resolution, and coordinating support and licensing with external vendors.
• Manage firewall operations, conduct threat analysis, implement intrusion prevention strategies, and apply security patches.
• Assist with desktop (physical and virtual) management platforms such as Omnissa Horizon and MECM.
• Provide backup and mentoring for Desktop Technicians and IT student workers.
• Respond promptly to customer support requests.

Requirements

• Deep expertise in managing Windows Server environments (Server 2016 minimum, 2022 preferred).
• Enterprise-level experience with virtualization platforms like VMware vSphere and Hyper-V.
• Strong working knowledge of networking fundamentals including IP protocols, firewalls, Cisco switching, wireless LAN technologies, and cabling installation and termination.

Qualifications

• Associate’s degree in a relevant field (Information Technology or other related field).
• 4 years of experience, or an equivalent combination of training and experience.

Skills

• Exceptional troubleshooting skills.
• Excellent problem-solving skills.
• Collaborative problem-solving skills.
• Outstanding customer service and communication abilities.
• Strong organizational and time-management skills.

Benefits

The position offers a competitive salary and full employee benefits package, including retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental, and vision care coverage.

Pay

Salary details are not specified in the job posting.

Schedule

The position is a full-time, non-exempt staff position.