Information Technology Systems Administrator
About the role
About You: You are an Information Technology Systems Administrator seeking a role where your contributions are highly valued, your ideas are taken seriously, and you can influence the future direction of the IT department. You are a lifelong learner and you want to grow intellectually and professionally. You find collaborating with colleagues with diverse expertise exciting, and you are also comfortable working independently. Attention to detail, commitment to excellence, and integrity are among your strongest principles.
About Integral: Integral Consulting Inc. is a science and engineering firm delivering sound technical solutions to meet today's challenges in the health, environmental, and natural resource arenas. We are a values-driven collaborative team that is as passionate about company culture as we are about the work we do for our clients. Since our founding in 2002, we have operated with a demonstrated commitment to the well-being, diversity, and professional development of our staff and an equal commitment to strong partnerships with our clients and teaming partners. We are a company where people come to solve today’s toughest environmental challenges through innovative ideas, exceptional teamwork, and dedication to accuracy and technical quality.
About The Job: We are currently seeking a Systems Administrator for our internal IT department. This position is fully remote with limited travel as needed. The day-to-day work will vary with an emphasis on infrastructure and IT system support and management. This role offers opportunities to lead projects, collaborate with a diverse group of colleagues and staff, communicate with clients and vendors, and training to advance your IT skills and career. This position may be remote, hybrid, or in-office depending on the candidate’s location and business needs, and may require occasional travel.
Responsibilities
- Configure, support, and maintain computer systems, servers, and networks
- Assist with the management of user accounts, groups, permissions, and policies/GPOs
- Maintain data protection including backups, DR, AI, compliance, and encryption
- Ensure cybersecurity protections are maintained and continually optimized
- Deploy, maintain, and optimize automation mechanisms where possible
- Participate in system, network, and cybersecurity monitoring, alerting and response
- Develop, refine, and train team members on policies, processes, and procedures
- Develop and maintain system and operational documentation
- Provide escalation support for complex end user requests
- Assist with end user support when needed
- Offer guidance and mentorship to early career team members
- Performs other duties as assigned
Requirements
- Bachelor’s degree in computer information systems, information technology, computer science, or a similar field
- 5+ years of experience in IT user and systems support
- Hands-on experience troubleshooting Windows 10/11 and Windows Server systems
- Experience working in Active Directory, Microsoft 365/Entra ID, and Exchange
- Intermediate understanding and experience with cybersecurity frameworks and tools
- Intermediate understanding of networking fundamentals including firewalls
- Experience working within project management frameworks including Agile
- Continuous improvement mindset
- Pertinent IT certifications
- Excellent written and oral communication skills
- Desire to grow both intellectually and professionally
- Strong organizational abilities