INFORMATION TECHNOLOGY SUPERVISOR II

Job Description and Duties

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Working Conditions

Position located at 1500 5th Street, Sacramento, Sacramento County.

Multiple positions may be filled from this recruitment.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Additional information about the job can be found in the Duty Statement.

Position Details

Details about the position can be found on the Department website.

Department Website

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Special Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
• Resume required.
• Statement of Qualifications (SOQ) is required.

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Resumes and cover letters will not take the place of the SOQ. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

• Describe your experience supervising or leading IT Application development teams. Include detail about management of work assignments, setting expectations, and providing feedback. Include a description of the team's composition, technologies/platforms used, and any other information relevant to the duties described for this position.
• Describe your experience with ITSM processes specifically in the areas of Incident & Problem resolution, as well as application Change and Release Management.
• Describe your experience with the procurement process of software or IT tools, and the solicitation and management of IT service contracts.

Desirable Qualifications

• Demonstrated experience as a Technical Lead, IT Supervisor, or similar leadership position in a technology-driven environment.
• Experience with the development, maintenance, and optimization of custom, COTS, SaaS and PaaS platform applications.
• Experience with project management methodologies, standards, tools, change and release management processes.
• Experience with ITSM and SDLC tools such as ServiceNow, Jira, ALM Octane, GitHub.
• Experience managing IT service contracts and software procurements.
• Ability to meet business needs by delivering innovative solutions in a fast-paced environment.
• Experience managing multiple high-priority initiatives simultaneously while ensuring focus on quality, deadlines, and business goals.
• Ability to recruit, select, develop, and retain competent staff, making appropriate assignments, managing performance, and fostering a high performing team culture.
• Strong communication and presentation abilities to deliver recommendations, risks/issues, statuses to diverse stakeholders including executives, business partners, technical teams, and vendor partners.
• Problem-solving skills with a focus on providing efficient and innovative solutions to complex business challenges.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Dina Coloma
(279) 234-2328
dina.coloma@dot.ca.gov

IT Admin HR
(530) 605-9051
IT.Admin.HR@DOT.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov

Important Application Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

Note: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.