INFORMATION TECHNOLOGY SPECIALIST II

About the role

The California State Payroll System (CSPS) Project at the State Controller's Office is a vital initiative aimed at modernizing the state's human resources and payroll infrastructure. The incumbent will play a key role in designing, developing, and implementing a new Human Capital Management (HCM) system that will streamline services for 300,000 state employees.

Responsibilities

• Guide the development and elaboration of plans and artifacts.
• Exercise independence and provide leadership in the design, development, configuration, and implementation of the future HCM/Payroll solution.
• Provide expert advice on system functionality to contractors and make decisions on issues that arise.
• Act as lead with contractor staff to perform design, system configuration, development, and implementation activities to complete the necessary project documentation utilizing industry standards and methodologies; and maintain project documentation.
• Lead design sessions with various internal and external stakeholders such as project team members, SCO management, and external agencies (department HR staff, control agencies, etc.).
• Conduct fit gap analysis and provide alternative solutions.
• Conduct analysis to identify any impacts to requirements as a result of legislative change as well as unanticipated business needs exposed during design, development, configuration, testing, and implementation of the future solution.
• Utilize the project change control process to identify impacts and to obtain the necessary approvals.
• Conduct quality assurance reviews to ensure requirements are met and the future solution functions as expected.
• Provide recommendations regarding acceptance of contractor deliverables.
• Responsible for the identification, development, and documentation of test scenarios and test scripts with expected outcomes using the projects requirements management tool.
• Participate in all test phases and identify and document defects found and work with the system integrator to resolve and re-test until the solution is working as required.
• Provide updates to management on the status of testing and system acceptance.
• Recommend, plan and assist in the development of statewide policies (for approval by control agencies), procedures and processes for the future solution.
• Work with other work streams technical and non-technical team members (state and contractor) in interface specification development and testing; report specification development and testing; assist the Organizational Change Management (OCM) Team in garnering stakeholder acceptance; conversion mapping and testing; and provide input into development of training materials.
• Meet regularly with the project management office to provide status reports and to provide input on, or recommendations for, project plans, direction, staffing, priorities and sensitive policy and legal issues.
• Represent the SCO on various functional and technical focus groups, task forces comprised of departmental, control agency, and labor union representatives, to facilitate change and business improvements to support the state’s personnel and payroll project goals and objectives using information technology methods; and engage in business relationships requiring tact and perspective.
• Work with control agencies to implement newly discovered changes that are necessary to accommodate the business functions and processes supported by the new system and to resolve issues impacting the efficiency of the business practices.

Requirements

The incumbent must demonstrate the highest level of expertise in business systems analysis techniques and System Development Lifecycle (SDLC) practices, the Project Management Lifecycle (PMLC), CA-Project Management Framework (PMF), Change Control principles and practices, and an understanding of customer service concepts, and requirements development methodologies.

Qualifications

A resume is required. A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.

Skills

The ideal candidate will have a strong background in business systems analysis, project management, and IT support. Expertise in business process analysis, system design analysis, problem resolution, and legislative analysis and consultation is essential.

Benefits

N/A

Pay

$8,625.00 - $11,557.00

Schedule

Hybrid