INFORMATION TECHNOLOGY SPECIALIST I - STARTING PAY: $26.87-$29.65 PER HOUR DOE

About the role

The Information Technology Specialist I will be responsible for Help Desk functions for computers, email, Internet access, applications, printers, copiers, scanning services, phones, audio/visual equipment, and other computer related hardware and software.

Responsibilities

• Troubleshoot and solve problems related to computers, email, Internet access, applications, printers, copiers, scanning services, phones, audio/visual equipment, and other computer related hardware and software.
• Maintain computers and peripheral equipment connected to Eddy County’s diverse network.
• Keep confidential all secured and sensitive information revealed.
• Be trustworthy, self-motivated, have a keen attention to detail, and have good customer service skills.

Requirements

• High School Diploma or GED
• Two years of experience with computer systems troubleshooting
• Four years of experience with Windows platforms
• A valid NM driver’s license and be insurable, with no DWI convictions and no more than two moving violations in the past three years
• No illegal drug use within the past three years
• The ability to understand and communicate in English, verbally and in writing

Qualifications

• Must be able to work irregular hours
• May be required to respond to call back requests
• Attend job related meetings and training

Skills

• Computer systems troubleshooting
• Windows platform experience
• Confidentiality and security awareness
• Trustworthiness and self-motivation
• Creative problem solving
• Attention to detail
• Customer service skills

Benefits

N/A

Pay

$26.87 - $29.65

Schedule

N/A