Information Technology Specialist

Provides technical support to the 60 FSS/FSDE Education Center Commercial Network and Voluntary Education and Testing programs at Travis AFB. The primary objective is to deliver high-standard customer support, ensure seamless workflow, and provide minimum downtime for the Education Center's staff offices, classrooms, labs, and computer-based testing assets.

Responsibilities

• Administer and maintain computer/testing lab servers and ensure all systems are running current versions of Microsoft Windows operating software.
• Maintain the local area network, including routers, switches, servers, Wi-Fi access points, and marquee/monitor display systems.
• Provide PC desktop and server support for FSDE computers, printers, and other critical peripherals.
• Establish backup methodologies and safeguard critical data to ensure uninterrupted service and data recovery.
• Implement new hardware and software systems, including the setup of new computers and the removal or assembly of furniture and IT equipment as needed.
• Perform daily inspections of all IT and audio-visual equipment to ensure proper working conditions.
• Provide recommendations for future systems improvements, create equipment life cycle listings for tech refreshes, and submit Weekly Activity Reports (WAR).
• Serve as the alternate equipment custodian, conducting annual inventories and accounting for all new equipment within 72 hours of receipt.
• All tasks must be accomplished in accordance with DoD, Air Force, Air Mobility Command, and local base computer guidelines.
• Must receive initial and recurring security education training from the sponsoring agency’s Security Manager.
• In the event of a total system disablement, respond within four hours.

Requirements

• Proficiency in hardware and software system administration, particularly with Microsoft products.
• Ability to provide analytical and advisory expertise for Communications-Computer Systems (C-CS) planning and implementation.
• Excellent verbal communication and customer service skills.
• Mandatory knowledge of and/or experience with computer and network security.
• Minimum of one year of current experience (within the past five years).
• Mandatory A+ and Security+ certifications.
• Must complete a National Agency Check (NAC) investigation to receive a Restricted Area Badge; must not have any misdemeanors or felony convictions.
• Must obtain and maintain necessary pass and identification items for base access and comply with all base traffic regulations.
• Must maintain certifications required to sustain elevated network administrative privileges.

Qualifications

• Desired (but not mandatory) familiarity with Air Force Automated Education Management System (AFAEMS), Defense Language Proficiency Test (DLPT) systems, and My Learning Career Development Course (CDC) Assessment Systems.

Work Environment

The work is performed on-site at the Education Center, 60 FSS/FSDE, Travis AFB, CA. The environment includes offices, classrooms, computer labs, and testing centers.

Physical Demands

The role may require the employee to remove, assemble, and hang furniture or other information technology equipment.

Schedule

Part-time hours, typically 0730–1230, Monday through Friday. No work is performed on federal holidays or outside the standard window of 0730–1630 without prior coordination.

Pay

Pay Range: $32.50 - $35/hr.

Benefits

Comprehensive federal benefits package available to full-time employees, including health insurance, paid time off, and retirement plan participation.