Information Technology Specialist

About the role

Galapagos Federal Systems LLC is seeking an Information Technology Specialist Level 2 to support mission-critical IT systems and infrastructure within a secure Department of Defense (DoD) environment. This role supports secure enterprise technologies, network infrastructure, and operational IT systems essential to mission success. The selected candidate will assist with the installation, configuration, maintenance, and sustainment of enterprise hardware, software, servers, and network infrastructure across physical and virtual environments. The ideal candidate is a proactive technical professional capable of troubleshooting complex issues, supporting end users, and maintaining secure and reliable IT operations in fast-paced environments.

Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions.

Physical Requirements: Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.

Responsibilities

• Support IT systems, technical programs, projects, and operational tasks requiring advanced technical oversight and coordination
• Perform day-to-day IT operations to ensure system availability, performance, reliability, and compliance
• Coordinate with internal teams, customers, and stakeholders to ensure system requirements and project milestones are achieved
• Maintain and administer networked and standalone servers, workstations, user accounts, network access, security monitoring systems, and system documentation
• Analyze, troubleshoot, and resolve hardware, software, network, and system anomalies to maintain operational effectiveness
• Research, evaluate, and recommend system enhancements, emerging technologies, and IT solutions to improve mission performance
• Administer and support virtualized environments and enterprise services supporting mission operations