Information Technology Specialist

Native American owned federal contractor supporting the 60 FSS/FSDE Education Center at Travis AFB, CA.

About the role

The Information Technology Specialist delivers high-standard technical support to the Education Center’s Commercial Network and Voluntary Education and Testing programs. The role ensures seamless workflow and minimal downtime for staff offices, classrooms, labs, and computer-based testing assets.

Responsibilities

• Administer and maintain computer/testing lab servers, ensuring all systems run current versions of Microsoft Windows.
• Manage the local area network, including routers, switches, servers, Wi-Fi access points, and marquee/monitor display systems.
• Provide PC desktop and server support for FSDE computers, printers, and other critical peripherals.
• Establish backup methodologies and safeguard critical data to ensure uninterrupted service and data recovery.
• Implement new hardware and software systems, including setup of new computers and removal or assembly of furniture and IT equipment.
• Perform daily inspections of all IT and audio-visual equipment to ensure proper working conditions.
• Provide recommendations for future systems improvements and create equipment life cycle listings for tech refreshes.
• Submit Weekly Activity Reports (WAR).
• Serve as the alternate equipment custodian, conducting annual inventories and accounting for all new equipment within 72 hours of receipt.
• Accomplish all tasks in accordance with DoD, Air Force, Air Mobility Command, and local base computer guidelines.
• Complete initial and recurring security education training from the sponsoring agency’s Security Manager.
• Respond within four hours in the event of a total system disablement.

Requirements

• Minimum of one year of current experience (within the past five years) in hardware and software system administration, particularly with Microsoft products.
• Mandatory A+ and Security+ certifications.
• Knowledge of and/or experience with computer and network security.
• Excellent verbal communication and customer service skills.
• Ability to provide analytical and advisory expertise for Communications-Computer Systems (C-CS) planning and implementation.
• Must complete a National Agency Check (NAC) investigation to receive a Restricted Area Badge; no misdemeanor or felony convictions.
• Maintain certifications required to sustain elevated network administrative privileges.
• Obtain and maintain necessary pass and identification items for base access and comply with all base traffic regulations.

Preferred Qualifications

• Familiarity with Air Force Automated Education Management System (AFAEMS), Defense Language Proficiency Test (DLPT) systems, and My Learning Career Development Course (CDC) Assessment Systems.

Work Environment

• On-site at the Education Center, 60 FSS/FSDE, Travis AFB, CA.
• Environment includes offices, classrooms, computer labs, and testing centers.
• May require removing, assembling, and hanging furniture or other IT equipment.

Pay

$32.50 - $35/hr.

Schedule

Part-time, typically 0730–1230, Monday through Friday. No work on federal holidays or outside the standard window of 0730–1630 without prior coordination.

Benefits

Comprehensive federal benefits package available to full-time employees, including health insurance, paid time off, and retirement plan participation.