Information Technology Specialist

Responsibilities

• Install and maintain personal computer related hardware on the County's information management system.
• Organizes and prioritizes requests for service.
• Responds to trouble calls regarding the computer system and repairs or works with a vendor to resolve hardware problems.
• Visit departments throughout the County to trouble-shoot, repair, and maintain computing related equipment problems.
• Provides technical and training support to department personnel for all computer related equipment.
• Creates documentation to educate users.
• Researches and evaluates new software and hardware technologies that could enhance the computer system.
• Specifies and recommends the purchase of new software, hardware, and other related items.
• Manage, maintain and deploy phones for all county users.
• Manage/process work orders on a daily basis.
• Accurately keep track of time and tasks completed on work requests and projects.

Requirements

• Associate's Degree in computer sciences or related fields
• Two (2) years of technical computing experience
• One (1) year of experience of working with medium to large networks in multiple buildings connected via fiber
• CompTIA Network+ certification or equivalent networking focused training

Qualifications

• Candidates must pass a drug screen (which includes testing for THC) in order to be hired for this position.