Information Technology Management Specialist | Port Hueneme, CA (CSFE)

About the role

A LITTLE BIT ABOUT CARLEY: Headquartered in Orlando, Florida, Carley Corporation is an employee-owned small business specializing in analyzing, designing, developing, and implementing large-scale, complex blended training solutions where performance results are critical. We strive to deliver the highest quality and cost-effective solutions for all our DoD, Government, and Commercial customers.

Carley provides products and services within the full spectrum of training system requirements, including new systems development as well as the maintenance of existing training systems. Our capabilities include training devices, electronic classrooms, SCORM-conformant self-paced training, instructor-led training, virtual simulations/virtual environments, and Virtual Reality-based training in support of technical and soft skills training. Carley Corporation is an ISO 9001:2015-certified business.

Responsibilities

• Analyze and define data requirements, system specifications, and information management needs in support of CSFE training modernization and CTC/RRL efforts.
• Support database maintenance and development activities, including data organization, storage, retrieval, reporting, and quality control processes.
• Design, normalize, develop, install, and implement databases or data tracking tools used to support training development, project tracking, and reporting requirements.
• Maintain, monitor, troubleshoot, and improve data systems, workflow tools, and reporting mechanisms, including performance tuning, backup/recovery coordination, and data integrity checks as applicable.
• Install, configure, maintain, and support approved database management systems, learning support systems, SharePoint sites, workflow tools, and related business applications.
• Analyze and plan for anticipated changes in data capacity, system usage, workflow requirements, and reporting needs.
• Develop and administer data standards, naming conventions, policies, procedures, trackers, and documentation to support consistent use of training and program information.
• Develop and support data mining, data warehousing, reporting, dashboarding, or workflow automation processes as needed.
• Evaluate and recommend new or improved database technologies, system workflows, architectures, and reporting approaches to improve program efficiency.
• Analyze systems requirements in response to business requirements, risks, costs, and mission needs.
• Evaluate, select, verify, validate, and integrate system software, hardware, and application components within the approved operating environment.
• Monitor and fine-tune system and workflow performance; identify bottlenecks, recommend corrective actions, and support continuous improvement.
• Support users in Navy training environments using tools such as Microsoft Office 365, Teams, SharePoint, LMS/LCMS/LAS/CDS tools, AIM CPM/LO Module, and other approved browser-based instructional or business applications.
• Ensure rigorous application of information security, information assurance, access control, and Navy/DoD data handling policies in the delivery of data management and systems support services.
• Prepare system documentation, status reports, data summaries, and technical information for leadership, project teams, and Government stakeholders.
• Perform other duties and support projects as assigned and needed

Qualifications

• Minimum of 5 years of related experience in training development and computer systems/applications.
• Experience analyzing and defining data requirements, system specifications, reporting requirements, and workflow needs.
• Experience supporting database design, development, implementation, maintenance, monitoring, performance tuning, backup, and recovery activities.
• Experience installing, configuring, or maintaining database management systems, system software, workflow tools, business applications, or approved training support systems.
• Experience developing or administering data standards, policies, procedures, documentation, trackers, and reporting systems.
• Experience with data mining, data warehousing, data analysis, business intelligence, dashboarding, workflow automation, or system utilization reporting preferred.
• Experience evaluating and recommending new database technologies, systems engineering approaches, software tools, or process improvements.
• Experience integrating hardware and software components and supporting system quality, functionality, and performance. Strong proficiency with Microsoft Office 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Experience with Navy or DoD training systems, learning management systems, curriculum development systems, AIM CPM/LO Module, CDS, LMS/LCMS/LAS, or similar training technology environments preferred.
• Ability to support onsite collaboration with Government Subject Matter Experts, program/project management teams, instructional systems personnel, technical writers, and media support personnel.
• Strong analytical, technical writing, troubleshooting, organization, customer service, and communication skills.
• Ability to work within established Pacific Time work hours and maintain availability during core work hours of 0900 to 1500 Pacific Time.
• Must have, or be able to obtain and maintain, all required background investigation/fingerprint documentation, CAC credentials, and system access approvals required to access a military installation and perform assigned duties.
• Due to the nature of the work at Carley, this position requires U.S. citizenship - REQUIRED.

Preferred Qualifications

• Experience supporting Department of Defense (DoD) or Navy programs
• Experience supporting training, readiness, manpower, personnel, or operational analytics initiatives
• Experience working with enterprise data systems, relational databases, or cloud-based analytics environments
• Experience supporting predictive analytics, machine learning, or artificial intelligence initiatives
• Experience developing executive-level dashboards and performance metrics
• Familiarity with Navy training systems, CETARS, FLTMPS, or related Navy data environments
• Experience supporting process improvement or data modernization initiatives

Benefits

• Medical
• Dental
• Vision
• 401k Retirement Plans
• ESOP (Employee Stock Ownership)
• HSA (Health Savings Account)
• FSA (Flexible Spending Account)
• Life & Disability
• Accident Plans
• Critical Care Plans
• Cancer Insurance
• Pet Insurance
• Legal & ID Theft Protection
• EAP (Employee Assistance Program)
• Tuition Reimbursement
• Employee Life Recognition Bonuses
• Employee Referral Program