Information Technology Instructor

About the Company

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers, and community partner sites.

Responsibilities

• Monitors and maintains the local and wide area network infrastructure equipment, including but not limited to hubs, modems, switches, network appliances, and routers.
• Utilizes network management tools to monitor and maintain network health and performance.
• Monitors and maintains network circuitry technologies and connections, including but not limited to frame relay, broadband, and satellite.
• Monitors and maintains enterprise wiring infrastructure including but not limited to fiber, UTP, wireless, and network racks.
• Monitors and maintains virtual private network infrastructure.
• Isolates and resolves network-related service calls and problems.
• Maintains Networking Services documentation.
• Serves as the primary liaison between information technology service providers for interface and customization needs.
• Researches new products and potential solutions.
• Manages internal Network Services projects.
• Proactively identifies problems and takes necessary steps or implements procedures to resolve problems before they become larger and more critical.
• Provides technical assistance regarding all network devices, circuitry, and core infrastructure throughout the project, including troubleshooting, configuring, installing, documenting, and sustaining the project's network infrastructure.
• Conducts appropriate risk analysis before making decisions related to technology and infrastructure.

Requirements

• Bachelor's degree in Information Technology or related field is required.
• A minimum of three years of experience in Information Technology pertaining to networking technologies is required.
• Excellent communication and interpersonal skills; strong management and organizational skills; ability to work across all levels of management and staff.
• Ability to work under minimum supervision.