Information Technology Consultant 2

About the role

The incumbent will be the technical lead for client-side software and hardware, evaluating new products, and making recommendations to unit leadership that may include multiple or cross-device platforms, while understanding the limits of available resources. They will also lead auditing and maintaining physical device inventory, as well as determining what tools should be used by the team to properly maintain inventory and manage devices and software deployment.

Responsibilities

• Imaging and deployment of user device hardware
• Device lifecycle and inventory management
• Conference room hardware management
• Installation and configuration of software
• Software license renewals
• Liaison with Information Services User Support Services
• Managing user accounts and permissions
• Providing training and writing documentation
• Diagnosing and resolving complex technical issues
• Organizing and coordinating the work of internal and 3rd-party resources
• Supervising one to three student workers

Requirements

• Basic foundation of knowledge and skills of technology and information systems through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study
• At least one year of related work experience

Qualifications

• Associate’s degree or higher preferred
• Knowledge of imaging and deployment of machines in an enterprise environment
• Knowledge of Windows and virtualized systems administration concepts and best practices in a production environment
• Proficiency in Windows scripting languages
• Knowledge of Active Directory, LDAP, Group Policy Management, and WSUS patch management concepts and best practices

Skills

• Ability to communicate complex technical and operational issues to non-technical users

Benefits

The University of Oregon offers a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off.

Pay

$23.49 - $43.53 per hour FTE: 1.0

Schedule

Typical daytime hours with occasional after-hours and weekend work.