Information Technology Career Development Program

About the role

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio, driven by core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement. For over 75 years, these values have been the foundation for success, with products used from space to the bottom of the ocean.

Swagelok offers a three-year, rotational Career Development Program (CDP) for recent graduates to gain diverse experience and kick off their professional career. This position is part of the Information Technology team, designed to provide broad exposure to how technology enables business success. Through structured rotations, you'll develop a well-rounded understanding of how technology drives innovation and business outcomes across the organization.

The program is challenging and accelerated for those interested in becoming a future leader or technical expert. You will demonstrate technical and leadership skills while rotating through three key assignments: the first rotation ranges from 12–18 months to help transition from college student to professional; the second and third rotations are approximately 12 months each, providing more exposure to a variety of IT areas. You will receive ongoing guidance from an assigned mentor and developmental support from key management associates.

Responsibilities

• Contribute to small to mid-scale IT projects, operational initiatives, process improvements, system enhancements, and technology-enabled business solutions.
• Partner with IT teams and business stakeholders to understand needs, gather requirements, analyze information, document processes, and support delivery of practical solutions.
• Support hands-on work across one or more IT domains, such as business applications, commercial platforms, enterprise systems, data and analytics, service delivery, infrastructure, cybersecurity, end-user services, automation, or collaboration tools.
• Analyze processes, workflows, system configurations, data, and user experiences to identify improvements and recommend business-aligned solutions.
• Participate in system lifecycle and/or software development lifecycle activities, including requirements gathering, documentation, testing, deployment, user support, adoption, and post-implementation support.
• Assist with troubleshooting, ticket resolution, service requests, incident/problem/change activities, system monitoring, application support, and other run-the-business responsibilities as assigned.
• Develop working knowledge of enterprise tools and modern technology environments, including cloud services, databases, reporting tools, collaboration platforms, AI/automation tools, operating systems, and business applications.
• Apply structured problem-solving techniques to define problems, evaluate options, analyze data, test solutions, and implement corrective or improvement actions.
• Create and maintain documentation, including process maps, functional notes, test cases, knowledge articles, user guides, technical procedures, and project materials.
• Collaborate with cross-functional teams to deliver project milestones, communicate progress, and build an understanding of how technology decisions impact upstream and downstream business processes.
• Engage in continuous learning through formal training, mentoring, self-directed study, certifications, peer learning, and exposure to leaders and subject matter experts.
• Present findings, recommendations, project outcomes, or improvement opportunities to peers, leaders, and stakeholders.

Note: Specific responsibilities may vary depending on team assignment and organizational priorities.

Requirements

• Completion of Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Business Analytics, Data Analytics, Computer Information Systems, Engineering, Business, Cybersecurity, Software Development, or a related field.
• Minimum GPA of 3.0.
• Authorized to work in the United States.
• Open to working in Solon, OH with no relocation support.
• Strong analytical thinking and structured problem-solving capabilities.
• Effective communication skills, with the ability to translate technical concepts for diverse audiences.
• Demonstrated ability to take ownership of tasks, manage deliverables, and follow through to completion.
• Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
• Intellectual curiosity and a proactive approach to learning new technologies and frameworks.
• Adaptability and flexibility in response to evolving technical and business requirements.
• Collaborative mindset with the ability to work effectively in team-based environments.
• Foundational exposure to one or more of the following:
  • Business applications or enterprise systems
  • Data analytics, reporting, databases, or data structures
  • Software development, testing, scripting, or QA
  • Cloud platforms, infrastructure, networking, or operating systems
  • Cybersecurity, privacy, IT controls, or risk concepts
  • Automation, AI tools, collaboration platforms, or digital productivity tools

Qualifications

Preferred:

• Familiarity with SAP, ServiceNow, Microsoft 365, Power BI, cloud platforms, collaboration tools, or other enterprise technologies.
• Internship, co-op, or hands-on experience in an IT-related environment.

Critical Competencies:

• Accountability
• Achievement
• Initiative
• Influence
• Teamwork and Collaboration
• Adaptability
• Self-Confidence

Benefits

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.

Working Conditions

• Physical requirements associated with normal office working environment.
• Ability to operate standard office equipment.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.