Information Technology Business Analyst III

About the role

This position facilitates business analysis for the service-request lifecycle under the supervision of the Child Care Regulations Enhancement and Release Manager. Key responsibilities include leading the development of user stories from business requirements, ensuring consistency in requirements analysis, and collaborating with IT areas to perform analysis, design, and planning.

Responsibilities

• Facilitate discussions on business requirements
• Lead the development of user stories from business requirements
• Ensure consistency in requirements analysis and documentation
• Collaborate with IT areas to perform analysis, design, and planning
• Provide input on the requirements management process across the System Development Life Cycle (SDLC)
• Develop and conduct training sessions on business processes, business analysis techniques, and standards
• Provide quality assurance-related consultation to users and oversee projects, assignments, or special initiatives
• Communicate technical business processes verbally and via workflow diagrams
• Assist in the development of the agency and IT strategic plan
• Participate in project teams delivering IT solutions through analysis and documentation of business processes, requirements, and specifications
• Promote productivity and efficiency by studying current practices, helping customers analyze complex technical and managerial processes, identifying inefficiencies, and assisting customers to realize business value

Requirements

A minimum of five (5) years’ experience as a Business Analyst, or similar job function, is required. Two (2) years of experience working in an Agile, Software Development Life Cycle (SDLC) environment and two (2) years of experience working with relational databases including Microsoft SQL Server, Oracle Database, MySQL, or IBM DB2 are also required. Preferred experience includes driving cloud migration initiatives and designing integration solutions using MuleSoft.

Qualifications

Graduation from an accredited four-year college or university with a major in computer Science, Business Administration, Management, or related fields. May substitute direct work experience on a year-for-year basis.

Skills

• Facilitation techniques in discussing requirements
• Effective management principles
• System Development Life Cycle (SDLC) Methods
• Process improvement methods
• Project management principles
• Business and Requirements Analysis
• Agile SDLC and translating business requirements into user stories
• Data analysis tools like SQL and Excel
• SQL and/or other query languages for data analysis
• Effective verbal and written communication and presentation skills
• Gathering input, formulating a plan, and carrying it to fruition
• Exceptional follow-through and customer-service skills
• Developing and executing Test Scripts
• Conducting user acceptance testing
• Critical thinking and problem-solving abilities
• Teamwork and project management skills
• Creating process models, workflows, and diagrams using tools like Visio or Lucid chart

Benefits

The benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement, and more. Details can be found on the Benefits of Working at HHS webpage.

Pay

$5,797.66 - $8,000.00 per month

Schedule

Day Shift

Benefits

Details on the benefits package can be found on the Benefits of Working at HHS webpage.