Information Technology Administrative Assistant

Job Title: IT Administrative Assistant (Entry-Level) Location: Doral, FL Onsite, 5 days/week Employment Type: Contract-to-Hire About The Role We're seeking a detail-oriented, motivated recent graduate to join our IT team as an Administrative Assistant in our Doral, FL office. This is a fully onsite, contract-to-hire opportunity ideal for someone early in their career who has developed strong organizational, customer service, and reporting skills within a corporate environment. You'll provide administrative and operational support to the IT department, helping keep processes, records, ticketing, and reporting running smoothly. Key Responsibilities Provide day-to-day administrative support to the IT team, ensuring smooth daily workflowsServe as a point of contact for internal employees submitting IT requests, delivering prompt, professional customer serviceMaintain accurate records of IT assets, licenses, tickets, and documentationAssist with tracking and updating IT inventory (hardware, software licenses, equipment assignments)Prepare, update, and distribute reports using Excel (data entry, formulas, pivot tables, formatting)Support ticket intake, logging, and basic triage/routing to appropriate IT staffAssist with scheduling, correspondence, and coordination for the IT departmentSupport process documentation and identify opportunities to improve administrative workflowsHandle sensitive information (user accounts, systems access records) with discretion and professionalismAssist cross-functional teams with ad hoc projects and reporting needs Qualifications Bachelor's degree required (recent graduates welcome to apply)Prior experience (internship, part-time, or work-study) in an operations, administrative, IT support, or customer service capacity within a corporate/office environmentProficiency in Microsoft Excel (formulas, data organization, basic reporting); familiarity with Word, Outlook, and ticketing systems a plusStrong written and verbal communication skillsExcellent organizational skills and high attention to detailAbility to manage multiple priorities and meet deadlines in a fast-paced settingProfessional demeanor with a customer-service mindsetComfortable learning new systems/software quicklyMust be able to work fully onsite in Doral, FL, 5 days/week