Information Technology Administrative Assistant

# IT Administrative Support ## About the Role BronxWorks is seeking an **IT Administrative Support** professional to provide administrative, purchasing, inventory, vendor, scheduling, and operational support to the IT Director and IT Department. BronxWorks serves individuals and families across more than 60 locations in areas including workforce development, children and youth, families, seniors, and homelessness prevention. This role supports the day-to-day administration of IT operations, including technology purchasing, invoice and vendor coordination, inventory management, technology service records, scheduling, departmental documentation, and IT onboarding and offboarding activities. The successful candidate will be organized, detail-oriented, comfortable working with technology and administrative systems, and able to manage multiple priorities while maintaining confidentiality and accuracy. ## Key Responsibilities * Support purchasing of technology equipment, software, services, and supplies.* Prepare purchase orders, maintain approvals and cost center information, track orders, and forward invoices, packing slips, and supporting documentation to the Fiscal Department.* Review and reconcile invoices, purchase orders, contracts, and vendor billing for accuracy.* Assist the IT Director and Fiscal Department with audits, payment questions, discrepancies, and IT-related financial documentation.* Maintain accurate IT inventory records for equipment that is purchased, assigned, transferred, relocated, returned, replaced, retired, or discarded.* Update Excel inventory tracking sheets and physically tag equipment as needed.* Maintain records for technology services and accounts, including Zoom Phone, Adobe licensing, Verizon, Optimum, copier agreements, telephone numbers, software subscriptions, and other technology services.* Coordinate with vendors by tracking contracts and renewal dates, scheduling installations and service appointments, confirming equipment deliveries, and following up on outstanding requests and account issues.* Maintain the IT Director's calendar and support departmental scheduling for meetings, appointments, vendor meetings, staff time off, remote-work schedules, site visits, and other activities.* Support IT meetings by preparing materials, taking meeting minutes or notes, tracking action items, sending reminders, and following up on outstanding approvals, purchases, projects, and assignments.* Maintain organized electronic and physical IT records, including contracts, purchasing documents, vendor information, equipment lists, shared folders, spreadsheets, and correspondence.* Provide general administrative support to the IT Director and IT team, including drafting correspondence, reports, spreadsheets, and memoranda.* Collect signatures and approvals and communicate with agency programs as needed.* Travel to BronxWorks locations when required.* Assist with IT onboarding, offboarding, equipment assignments, account tracking, audits, and other IT administrative and operational activities.* Maintain confidentiality and accuracy when handling sensitive agency and departmental information. ## Required Qualifications * High school diploma or equivalent.* 1–2 years of