Technology Administrative Assistant

About the Organization

The Yukon-Kuskokwim Health Corporation (YKHC) is a Tribal health care organization serving nearly 30,000 people across rural, southwest Alaska in villages with populations ranging from about 10 to over 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. YKHC supports 1,500 employees and provides health services to a primarily Yup'ik Eskimo Native population across an area the size of Oregon. Services are delivered through a hospital in Bethel and 50 clinics throughout the Yukon-Kuskokwim Delta.

About the Role

This position provides administrative oversight for the Technology Department, including hardware and software purchases, equipment tracking, and software license tracking. It also involves assisting with coverage of Technology Support Services, answering incoming calls to the YKHC mainline, and supporting department managers with tasks such as whiteboards, purchase requests, meeting scheduling, typing and distributing meeting minutes, mail distribution, and training sessions.

Responsibilities

• Provide administrative oversight for hardware and software purchases and tracking.
• Track software licenses and assist with Technology Support Services coverage.
• Answer incoming calls to the YKHC mainline.
• Assist Technology Department managers with whiteboards, purchase requests, meeting scheduling, and distributing meeting minutes.
• Distribute mail and assist with training sessions.
• Maintain the IT support center database application for call tracking and SLA requirements.
• Procure supplies and materials distributed by IT.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees.

Requirements

• High School diploma or equivalent required.
• Experience with Microsoft (MS) Windows and MS Office Professional.
• Strong keyboard skills.
• Valid driver’s license.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standard situations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Skills

• Proficiency in specialized software for administrative support and IT support center database maintenance.
• Strong organizational and communication skills.

Benefits

• Generous PTO – beginning at 4.5 weeks.
• Ten paid holidays.
• Comprehensive healthcare coverage.
• Life and Disability Insurance.
• Flexible Spending Account.
• Retirement plans.
• Access to the Employee Wellness Center.

Pay

Minimum hourly pay: $18.09.

Schedule

• Full-time position (80 hours per week).
• 40 hours per week.

Preference is given to Alaska Native/American Indian applicants under P.L. 93-638.