Information Technologist IV – MECM Administrator

About the role

Join a mission-focused IT team supporting CASCOM G-6 by managing enterprise endpoint environments through Microsoft Endpoint Configuration Manager (MECM). This role is critical to maintaining standardized, secure, and rapidly deployable systems across Army classroom and enterprise networks.

Responsibilities

• Administer and maintain enterprise server and endpoint environments, including file, web, SQL, printer, and application servers, ensuring continuous availability and peak performance
• Manage Microsoft Endpoint Configuration Manager (MECM/SCCM) for enterprise endpoint administration, imaging, patching, and software deployment
• Monitor systems and endpoints to identify and resolve degradation, outages, unusual activity, and deployment failures, and notify Government stakeholders of critical issues
• Perform system/server backups and restorations in accordance with CASCOM and NETCOM policies to ensure data integrity and continuity
• Manage Active Directory (AD), including user and computer account creation/deletion, permissions, and access control troubleshooting
• Administer storage environments (SAN/NAS) and maintain high-availability operations across infrastructure components
• Manage Network Access Control (NAC) lists to authorize and maintain compliant devices on the network
• Import, remove, and manage devices within MECM, including collection management and targeted deployments
• Monitor, troubleshoot, and report on software deployments, including generating compliance and deployment status reports
• Develop and execute MECM queries to support reporting, compliance tracking, and system management
• Install, configure, test, troubleshoot, document, and decommission servers, endpoints, and associated hardware/software
• Support configuration management, patching, system baseline maintenance, and endpoint compliance in accordance with DoD/Army standards
• Perform system builds, re-imaging, and deployment support, including SAP ERP training systems and other mission applications
• Cover daily inspections, diagnostics, and vendor-recommended testing to ensure systems operate within defined tolerances
• Support lifecycle replacement of servers and IT infrastructure, including disassembly, relocation, reassembly, and rebuilds
• Cookordinate with Network Enterprise Center (NEC) administrators to plan and execute large-scale deployments across T2COM classroom and training systems
• Support new system fielding, including setup, configuration, training, and development of continuity documentation
• Maintain and support specialized and training networks (e.g., ORSA environments), including imaging, configuration, and patching
• Provide SharePoint and web server administration support as required
• Provide customer support, including ticket resolution, walk-in support, and coordination with external Government resources
• Analyze system requirements and recommend technical solutions for infrastructure and network improvements
• Document all processes, configurations, and system changes in accordance with SOPs and enterprise IT standards
• Ensure all systems and endpoints comply with DoD, Army, NETCOM, and local security and operational policies

Requirements

• Minimum 5+ years of experience in endpoint management and enterprise IT environments
• Demonstrated experience with Microsoft Endpoint Configuration Manager (MECM/SCCM)

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (OR equivalent combination of education and experience)
• Security+ (IAT II) required

Skills

• Strong knowledge of Windows Server operating systems
• Experience with Active Directory and Group Policy Management
• Proficiency in scripting languages (e.g., PowerShell, VBScript)
• Ability to troubleshoot and resolve complex technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

About nFocus Solutions

nFocus Solutions is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are a leading provider of applications, services, and technologies that nonprofit organizations, communities, first responders and government agencies rely on to deliver services to the public at large. Our high-quality data management and analysis software enable our clients to achieve clear, well-defined results that change the world.

About nFocus Solutions

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Public Burden Statement

This survey should take about 5 minutes to complete.