Information Technologist III/VTC Facilitator

About the role

The Information Technologist III/VTC Facilitator at Yakshna Solutions, Inc. (YSI) is responsible for the daily operation of video teleconference systems and related facility operations. This includes desk-side user instruction on VTC equipment, training users on VTC operation, using scheduling software to coordinate conferences, performing pre-conference testing and setup, operating crypto keying functions for secure video teleconferences, assisting customers with SIPRNET kiosk access, and providing technical assistance.

Responsibilities

• Train users on VTC operation
• Use scheduling software to coordinate conferences
• Perform pre-conference testing and setup
• Operate crypto keying functions for secure video teleconferences
• Aid customers with SIPRNET kiosk access
• Provide technical assistance, including backup assistance to the Cyber Security Division when requested

Requirements

• Bachelor’s degree in Computer Science, or a related field of study
• Minimum of three years of related experience supporting Microsoft Office products
• Security+ certification required

Qualifications

YSI is committed to serving its business communities as a leading IT vendor providing innovative, quality, and cost-effective IT business solutions and services. We offer a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.

Skills

• Proficiency in Microsoft Office products
• Knowledge of video teleconference systems and related facilities
• Experience with scheduling software
• Ability to operate crypto keying functions
• Customer service skills
• Technical troubleshooting and problem-solving abilities

Benefits

• 401(k)
• Health, dental, and vision insurance
• Life insurance
• Short-term and long-term disability insurance
• Paid time off
• Training and professional development assistance

Pay

Commensurate with experience.

Schedule

Full-time

Benefits

• 401(k)
• Health, dental, and vision insurance
• Life insurance
• Short-term and long-term disability insurance
• Paid time off
• Training and professional development assistance

Contact

To apply, please email your profile or referrals to resumes@yakshna.com.