Information Systems Security Officer (ISSO) (Senior)
Prana Comunicación · Huntsville, AL · 3 mo ago
On-siteInformation TechnologyFull-time
About the role
The role involves managing client relationships, providing technical support, and implementing solutions to client problems.
Responsibilities
- Manage client relationships and provide excellent customer service
- Provide technical support to clients via phone and email
- Implement and troubleshoot software solutions to resolve client issues
- Conduct regular follow-ups to ensure client satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in IT support or a similar role
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite and relevant software tools
Qualifications
- Experience with project management tools
- Knowledge of network infrastructure and security protocols
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Technical proficiency in programming languages such as Python, Java, or C++ (optional)
- Strong understanding of cloud computing platforms
- Experience with data analysis and reporting tools
Benefits
- Flexible working hours
- Competitive salary package
- Professional development opportunities
- Health insurance benefits
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM
Contact
To apply, please fill out the form below.