Information Systems Manager

About the role

The Information Systems Manager will oversee computer and telecommunications/communications operations, data control, operations support, and security system policy and procedures to ensure system integrity. They will ensure long-term requirements of systems operations and administration are included in the overall information systems planning of the organization.

Responsibilities

• Maintain, plan, and recommend computer system changes within the operation.
• Schedule installations and upgrades.
• Install, maintain, configure, and ensure the integrity of computer software.
• Implement operating system enhancements to improve system reliability and performance.
• Assign personnel to various projects, direct their activities, and evaluate their work.
• Interface with key government and internal personnel on computer and system-related issues.
• Conduct monthly system and access audits with the ISSO and take the lead on IT-related inspections.
• Assist the Government in developing specifications, scheduling, milestones, and cost estimates for projects relating to passport services at the BPF.
• Monitor project progress and ensure compliance with system equipment specifications, scheduling, and cost objectives set by the Government.
• Compile and maintain records and reports, including employee computer access permissions, equipment inventory, and draft IT Disaster Recovery and Contingency Plans.

Requirements

• Bachelor's degree from an accredited college or university in a related technical field such as Computer Science or Information Systems.
• Minimum 5 years of progressive management experience in Information Management.
• Minimum 5 years of supervisory experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to use applicable regulations, policies, and directives.
• Experience applying data management concepts and techniques.
• Knowledge of the capacity, configuration, and limitations of state-of-the-art computer equipment and software applications.

Qualifications

• To be successful in this role, the selected candidate must have a Bachelor's degree from an accredited college or university in a related technical field such as Computer Science or Information Systems.
• The ability to obtain and maintain a Secret level security clearance.
• Minimum 5 years of progressive management experience in Information Management.
• Minimum 5 years of supervisory experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to use applicable regulations, policies, and directives.
• Experience applying data management concepts and techniques.
• Knowledge of the capacity, configuration, and limitations of state-of-the-art computer equipment and software applications.

Skills

• Strong leadership and management skills.
• Excellent problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Technical proficiency with computer systems and software.
• Ability to manage multiple projects simultaneously.
• Experience with IT disaster recovery and contingency planning.

Benefits

• Comprehensive insurance options.
• Matching contributions through the 401(k) plan and the share purchase plan.
• Paid time off for vacation, holidays, and sick time.
• Paid parental leave.
• Learning opportunities and tuition assistance.

Pay

A reasonable estimate of the current range for this role in the U.S. is $89,000 - $130,000.

Schedule

This position is located on-site in Hot Springs, AR.