Information Systems Consultant

About the role

The FUSE Executive Fellow will help the Mayor’s Office of Housing and Community Development align resident selection criteria, leasing protocols, and digital systems to accelerate housing placements and create a clearer, more predictable experience for applicants and housing providers.

Responsibilities

• Conduct a comprehensive listening tour with key stakeholders to understand current lease-up practices, regulatory interpretations, and operational challenges.
• Review relevant federal, state, and local regulations to clarify eligibility rules and compliance procedures.
• Facilitate collaboration among nonprofit housing developers and leasing partners to identify opportunities for standardizing resident selection criteria, documentation requirements, and leasing workflows.
• Audit and assess opportunities to integrate aligned leasing protocols into the DAHLIA housing platform, including improvements to applicant communication, waitlist management, and process automation.
• Create practical tools, guidance, and templates that support nonprofit housing developers and leasing partners in adopting consistent leasing practices and navigating shared eligibility requirements.
• Establish cross-sector coordination structures to enhance alignment among housing providers and improve operational coordination with SFHA.

Requirements

This fellowship is part of FUSE’s two-year model, with Year One focused on advancing coordination, strategy, and early implementation, and Year Two focused on building on this progress to deepen impact and support sustained, long-term outcomes.

Qualifications

• Synthesizes complex information into clear and concise recommendations and action-oriented implementation plans.
• Develops and effectively implements both strategic and operational project management plans.
• Generates innovative, data-driven, and result-oriented solutions to complex challenges.
• Responds quickly to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Communicates effectively verbally and in writing and excels in active listening and conversing.
• Fosters collaboration across multiple constituencies to support more effective decision-making.
• Establishes and maintains strong relationships with diverse stakeholders, both inside and outside of government, particularly community-based relationships.
• Embraces differing viewpoints and implements strategies to find common ground.
• Demonstrates confidence and professional diplomacy while effectively interacting with individuals at all levels of various organizations.