Information Systems Operational Consultant

About the role

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.

The IS Operations Consultant provides strategic consulting and planning services with wide influence and impact. Utilizes expertise in technology, change management, project management, technical quality management, and process improvement. Develops and implements strategic business or technical solutions.

Responsibilities

• Applies detailed testing to assess current systems, practices, and procedures.
• Compares them to industry best practices.
• Develops strategic recommendations to address opportunities.
• Results in cost-effective technical or business solutions that meet requirements.
• Provides outcome help to administration, business/clinical areas, department directors, and managers to help strategic and operational business or technology conclusions.
• Develops change management plans, and schedules in line with organizational strategic initiatives
• Facilitates strategic planning and design meetings.
• Helps identify business and technical strategies.
• Regulates system and solution needs for those strategies.
• Recommends technical and business processes changes that will allow greater efficiencies with significant benefit to the Organization.
• Participates in the development and implementation of standard processes and activities related to change, operational improvement, integrated and end-to-end testing.
• Ensures project quality assurance needs which could include: requirements gathering/assessment, environmental strategy, test plan/script development, and defect tracking.
• Recommends budget items necessary to help changes.

Qualifications

Education: Bachelor's or 4 years of work experience above the minimum qualification

Experience: 5 Years of Experience

Skills

• Knowledge of Change Management, Business Workflow, and Process Improvement.
• Program/Project Management, Vendor Management, and Outsourcing.
• Business Process Modeling, IT Transformation, and Enterprise Architecture.
• Business and Technology Value Management, Performance Metrics, and Profitability Assessment.
• Technical/Systems, Quality Management, and Training.
• Project management and change management skills.
• Critical thinking and data-based skills
• Ability to operate in an environment with minimal supervision
• Interact with various clients from different departments and levels. This includes frequent interaction with System Executive Leadership.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%