Information Release Specialist

About the role

The Release Of Information (ROI) Specialist I processes medical records requests efficiently and accurately while ensuring patient privacy and compliance with HIPAA, federal, and state laws.

Responsibilities

• Access, validate, and classify medical records requests
• Log, retrieve, and perform quality checks on records
• Release or reject requests as appropriate
• Maintain confidentiality and document all communications
• Alert supervisors to security breaches or delays
• Handle billing, create invoices, and update client information
• Support additional request types or facilities as needed
• Adhere to organizational policies and complete required training
• Ensure high productivity and quality standards

Requirements

• High school diploma or GED (degree preferred)
• Attention to detail and strong organizational skills
• Familiarity with medical records and HIPAA regulations
• Proficiency in EHR/EMR systems and strong computer skills

Skills

• Excellent communication and interpersonal skills
• Bilingual abilities considered a plus