Information Management Analyst II

Job Title: Information Management Analyst II Duration: 12-month assignment Schedule: 5/40 – Onsite Location: Ferndale, WA About Airswift Airswift is an international workforce solutions provider within the energy, process and infrastructure industries. Airswift serves as a strategic partner to clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with unique project needs. With over 1000 employees and 9,000 contractors operating in over 60 countries, Airswift’ s geographical reach and pool of talent available is unmatched in the industry. Vacancy Overview This opportunity supports critical manufacturing process operations through a blend of business systems analysis, IT systems administration, and industrial control systems support. The role focuses on virtual and physical servers, Windows domain administration, network infrastructure, cybersecurity activities, and operational support within a production ICS environment. This position offers the chance to work closely with site operations and process control teams while contributing to reliability, safety, and continuous improvement. The successful candidate will support the Operational Technology - OT environment that exists beneath the typical corporate IT layer. Specifically, this person will be responsible for infrastructure supporting the refinery's control systems, process operations, and industrial automation environment. Required Experience 3 or more years of experience in an applicable information technology disciplineExperience supporting industrial control systems or control systems infrastructure in an operational environmentExperience planning and managing hardware refresh activities and capital project network deploymentsExperience resolving service delivery issues and improving reliability, efficiency, quality, and cost-effectiveness of IT servicesExperience coordinating resources and suppliers to complete projects and work requests Required Skills: Strong analytical and problem-solving skillsAbility to configure and maintain virtual and physical servers and workstationsAbility to manage and monitor network routers and switchesWindows domain administrationAbility to plan and manage cybersecurity-related activities in an ICS environmentStrong verbal and written communication skills for direct customer interactionAbility to work effectively with business teams and local and remote IT resourcesAbility to maintain documentation of supported systemsAbility to identify improvement opportunities and deliver cost-effective value-add solutions Required Certifications: Ability to obtain a Transportation Worker Identification Card (TWIC) Preferred Qualifications: Experience managing Cisco Catalyst switchesExperience with VMware or Nutanix cluster virtualization technologiesExperience managing an enterprise backup solutionUnderstanding of firewall principles and system securityExperience with system management applicationsExperience managing and maintaining a Honeywell wireless network in an enterprise environmentExperience updating and maintaining antivirus patching software and distributionBasic understanding of scripting and reporting for routine task data generationAbility to influence individuals and groups and foster inclusive communicationAbility to build trust and demonstrate initiative with a results-driven approachExperience following operational standards and processes in distributed control systems environments