Information Developer II – Technical Writer

About the role

Reporting to the Manager Technical Publications, the Information Developer II – Technical Writer is responsible for designing, developing, formatting, implementing and managing technical writing and content creation, to meet the demands for the production of labeling documents, manuals, testing procedures and operational specifications, including the creation and maintenance of documentation and illustration for hardware and software user's guides, service and programming manuals and electronic media including on-line help. Manages revisions of technical documentation and delivery of global labeling and content. The function may include configuration and maintenance of content and translation management systems. Ensures integrity of data and document use, which may include customer data and quality and regulatory data following ISO standards to internal quality and production standards. This position is part of the Technical Publications department located in USA - Loveland and will be on-site.

What you'll do

• Creates structured content to produce end-user installation, operation and maintenance manuals, user instructions, quick start/quick reference guides, analytical procedures and online help.
• Applies reuse strategies and modular writing design to single-source content to our customers as different media (web, print).
• Develops content that can be delivered globally and into 32+ languages.
• Has a general understanding and continued learning of how to develop information for localization which includes using Simplified Technical English rules and guidelines, Global Visual Design Standards and Localization Best Practices.
• Manages complete translation process with external vendors from scoping to delivering translated documents.
• Obtains, defines, and interprets information and works directly with cross-functional, global product development teams (Product Mgmt, Project Mgmt, R&D, etc.) and customer feedback to assist in the development of end-user documentation packages. Information is obtained by product knowledge transfer, interviews, usability testing, daily management meetings and email/phone communication.
• Recognizes and demonstrates improvements to the quality of documentation based on feedback from internal and external customers by soliciting feedback and testing documentation for usability, accuracy and validity.
• Updates unstructured FrameMaker legacy documentation and converts unstructured books to structured topics and maps.
• Manages own daily work, project assignments and on-time delivery of output deliverables.
• Prepares documentation for final production (print, online, and translation management) and visually inspecting and proofing final delivery PDF files before and after delivery to print vendor or data duplicator.

Requirements

• BA/BS in Technical Communication, science, technology or related field with 3 years of experience or at least 10 years experience in Technical Publication/Technical Communication.
• Knowledge of desktop publishing skills to create and manipulate new and existing documentation.
• Skilled in the use of DITA – XML and content management system.
• Skilled in the use of translation management systems.

Preferred qualifications

• Ability to maintain and adapt XSL-FO files is a plus.
• Ability of illustrating complex technical concepts in easy-to-use illustrations is a plus.
• Experience in the use of Solid Works, Corel Designer, Adobe Illustrator is a plus.
• Ability to disassemble and reassemble instruments to create installation and maintenance information.

Benefits

• Flexible working hours
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health benefits
• 401(k)

Pay

The compensation range for this role is $75,000 - $85,000 USD per year. This job is also eligible for Bonus Pay.