Industry Solutions Product Manager
ToolsGroup · Cleveland, OH · 1 mo ago
MarketingFull-time
The Opportunity
The Opportunity
To drive the strategy around serving the critical market of discrete manufacturing, including industrial equipment, components, automotive/assembly, high-mix manufacturing, aftermarket service parts, and related discrete environments.
The Role
The Role
- Own the “manufacturing POV” for product discovery and prioritization (what matters, why it matters, and what to build next).
- Map “day-in-the-life” workflows for planners, supply chain leaders, and operations stakeholders in discrete manufacturing.
- Translate manufacturing workflows into product bets with clear problems, measurable outcomes, and actionable roadmap candidates.
- Capture market needs, run structured feedback loops with customers and partners and translate insights into prioritized product requirements that drive development work.
- Partner with go-to-market teams (Sales, marketing, etc.) to shape value propositions and brand promise.
- Engage as a key subject matter expert in strategic customer conversations—discovery, value engineering, solution validation, and roadmap discussions.
- Operate hands-on with AI tools to accelerate discovery, prototype workflows, create user journeys, PRDs, acceptance criteria in partnership with design/engineering and validate solution direction with customers and internal teams.
- Create Repeatable “Manufacturing-First” Assets including product templates, demo storylines, and ROI narratives. Advise on complementary services offerings.
- Drive cross-functional execution to deliver market compelling value, support enablement and RFP/RFI inputs and customer-facing engagements.
What You Bring (Minimum Qualifications)
Experience (Required)
- 7+ years of experience either:
- A) Working in or with industrial/discrete manufacturing organizations in roles tied to manufacturing planning/operations (supply chain planning, production planning, materials, inventory, operations excellence, digital transformation), and you have reached a level where you were responsible for defining key processes/solutions used in core manufacturing workflows;
- B) Building enterprise SaaS products used by manufacturers for inventory optimization, production planning, APS, MRP, S&OP / IBP, or adjacent planning/optimization domains.
Product Craft + Communication (Required)
- Proven ability to translate messy, real-world workflows into clear product direction: problem statements, requirements, prioritization logic, and success metrics.
- Customer-facing confidence: you can lead discovery sessions, challenge assumptions professionally, and communicate value to practitioners and executives.
- Strong written and verbal communication—able to move between executive narratives and detailed workflows.
AI Comfort (Required)
- Comfortable using AI tools to accelerate product work (research synthesis, requirements drafting, prototyping, workflow exploration), while maintaining rigor and validation discipline.
Preferred / “Nice to Have”
- Experience with (or strong familiarity with) supply chain planning and APS ecosystems—how manufacturers integrate planning with ERP/MES and surrounding systems, S&OP, Inventory management/optimization.
- Background in implementing, supporting, or product-managing planning solutions across manufacturing contexts (production planning/scheduling, inventory optimization, S&OP/IBP).
- Comfort collaborating with Design on prototypes and with Engineering/Data Science on feasibility tradeoffs and instrumentation.