Industry & Market Senior Analyst
About the role
According to the TLC Driver Feedback Survey, 40% of drivers do not believe they are treated fairly by app companies, bases, or fleets. As the regulator of the largest taxi and for-hire transportation system in the United States, the TLC is strengthening oversight of the businesses that impact drivers’ ability to work, monitoring economic stability, and promoting a fair and sustainable transportation system that recognizes drivers’ essential role in keeping New York City moving. The TLC is seeking an Industry and Market Analyst to join the newly-created Industry Accountability unit to research and analyze industry and market trends across the taxi and for-hire vehicle sectors. In addition, the new unit will conduct investigations and analyze trends in driver complaints to identify emerging issues and areas where TLC should focus its regulatory, enforcement, and policy efforts to strengthen worker protections and promote driver dignity. Reporting to the Executive Director, the analyst will develop and study economic models and forecasts to inform market and business conditions for taxis as well as app-based and traditional car services. The position will require engaging directly with drivers, fleet operators, and other industry-related businesses to gather quantitative and qualitative data to inform analysis. Candidates with experience in economics, finance, and/or commercial banking oversight, are strongly encouraged to apply. If you are interested in utilizing economic data to improve working conditions and business oversight, this may be a role for you.
Responsibilities
- Support the Executive Director in analyzing market conditions, regulatory compliance, oversight structures, investigations, industry data, and policy impacts.
- Develop and design audits, market analysis, and investigations of industry practices across taxi, high-volume for-hire companies (Uber and Lyft), traditional car services, and other TLC regulated businesses to identify practices that may adversely affect drivers’ earnings, working conditions, access to trips, or ability to participate fairly in the industry.
- Create and maintain financial models and forecasts for TLC-regulated industries to inform market conditions, identify trends, or changes that warrant further review or intervention.
- Translate economic and analytical findings into easy to understand memoranda, reports, and presentations for senior leadership.
- Consult and partner with internal cross-functional teams and external industry experts to achieve unit objectives and goals.
- Complete special assignments, tasks, and projects assigned by senior management as needed.