Industrial Water Treatment Service/Sales Technician
Candidate Locations: Lafayette, Lake Charles, Alexandria, or North Louisiana (Shreveport and Monroe).
C&S Chemicals is an emerging leader in the industrial water‑treatment market. As a fast‑paced, innovative company we deliver effective solutions, value collaboration and growth, and build lasting relationships with our customers through integrity, reliability, and dedication.
About the role
As a Service Technician you will maintain and service industrial water‑treatment systems such as boilers, cooling towers, and chemical‑feed systems. You will work directly with clients—facility managers, engineers, maintenance personnel, and mechanical contractors—to ensure systems are efficient, safe, and compliant while delivering outstanding customer service. The position blends technical service, customer relationship management, and business development.
Responsibilities
- Perform routine maintenance and troubleshooting for industrial water‑treatment equipment.
- Install, calibrate, and service chemical feed systems at customer locations.
- Conduct water testing and analysis to ensure optimal system performance and compliance.
- Document service visits, including test results, repairs, and customer recommendations.
- Provide on‑site technical support and training to customers regarding system operations.
- Respond to service calls and conduct follow‑up visits to ensure customer satisfaction.
- Stay informed on industry advancements, regulatory changes, and emerging technologies.
- Participate in ongoing training and professional development.
- Collaborate with the sales team to share insights and improve solutions for clients.
Requirements
- High school diploma or equivalent; technical or vocational training preferred.
- Minimum of 3 years of experience in the water‑treatment industry or a related field.
- Strong technical knowledge of industrial water‑treatment systems.
- Ability to troubleshoot and resolve complex technical issues.
- Effective communication and interpersonal skills for client interaction.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Ability to work both independently and as part of a team.
- Interest in both technical service and sales/business development.
- Experience in water‑treatment, chemical, HVAC, mechanical, industrial, or facility‑maintenance environments.
- Willingness to travel throughout the assigned territory and build long‑term customer relationships.
- Use of personal protective equipment (PPE) as required; ability to work in varied industrial and outdoor settings.
Benefits
- Comprehensive medical insurance.
- Vision and dental insurance.
- Company‑matching retirement plan.
- Paid time off.
- Opportunity to work with a team that embodies integrity, reliability, and dedication.