Industrial Organizational (I/O) Psychologist
ASI Government · Springfield, VA · 4 wk ago
HybridFull-time
We need to produce HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Also must not include sections with filler like "commensurate with experience". Benefits: posting says "BENEFITS: ASI Government offers a comprehensive benefit package to our employees. Benefits can be viewed on our careers site." That's vague but still mentions benefits exist. Should we include Benefits section? It says "Benefits can be viewed on our careers site." That's not specific detail but still indicates benefits exist. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state benefits exist, albeit vague. So we can include Benefits section with that sentence. Pay: not mentioned. Schedule: not mentioned. So omit Pay and Schedule.
We need sections: About the role (intro paragraph), Responsibilities (list), Requirements (maybe combine Required Qualifications?), Qualifications (maybe Preferred Qualifications?), Skills (maybe list of skills from Required Qualifications). But we must not create thin sections. We need to decide which sections to include based on content.
We have:
- Intro paragraph: description of ASI Government, mission, role description. That's About the role.
- Responsibilities: bullet list of responsibilities (multiple subheadings within responsibilities: Research Design and Measurement, Passenger Experience Survey Support, Statistical Analysis and Evidence Synthesis, Behavioral Performance and Service Improvement, Reporting Dashboards and Decision Support, Client and Team Collaboration). We can combine into a single
- list, each responsibility as a bullet. Could also keep subheadings as
but only allowed headings are
for sections. Inside we can use
or
- . Probably better to keep each major responsibility as a
- with maybe internal headings? But we must not invent headings besides
. We can embed inside
- . That's okay. - Required Qualifications: list of qualifications. Could be under Requirements or Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have both Requirements and Qualifications sections. We need to decide what goes where. Typically Requirements = required qualifications; Qualifications = preferred qualifications. Skills could be extracted from required qualifications (e.g., statistical tools, communication). But we might avoid thin sections. Let's see content: Required Qualifications: - Master's degree in I/O psychology or closely related behavioral science field with substantial graduate-level training in I/O psychology, research methods, psychometrics, and statistics. - Approximately four to seven years of relevant applied experience in I/O psychology, behavioral science, survey research, assessment, performance measurement, organizational research, consulting, or a related field. - Demonstrated experience designing or evaluating surveys, assessments, rating scales, observational tools, interviews, focus groups, or other human-centered research methods. - Working knowledge of validity, reliability, measurement error, sampling, bias, subgroup analysis, research ethics, and appropriate interpretation of quantitative and qualitative evidence. - Experience applying statistical techniques and using at least one analytical platform such as SPSS, R, Python, SAS, Stata, or an equivalent tool, along with strong Microsoft Excel skills. - Ability to synthesize complex evidence and communicate findings, limitations, and recommendations clearly to technical and nontechnical audiences. - Strong writing, presentation, collaboration, critical thinking, attention to detail, and ability to manage multiple priorities and produce accurate work under established and, at times, tight deadlines. - Ability to obtain and maintain the applicable DHS fitness determination, Public Trust, facility access, and system access. Preferred Qualifications: - Doctoral degree or progress toward a doctorate in I/O psychology, business psychology, organizational psychology, or a closely related field. - Experience in data visualization tools such as PowerBI or Tableau - Experience supporting a Federal Government, DHS, transportation, national security, or other large mission-oriented organization. - Experience with large-scale survey administration, longitudinal research, multilevel or clustered data, text analytics, data visualization, or dashboard development. - Experience in performance management, organizational development or design, employee or customer experience, leadership assessment, behavioral assessment, workforce research, training evaluation, or change measurement. - Experience helping leaders use behavioral or performance data to make decisions and communicate accountability, improvement priorities, or organizational outcomes. Success in the Role: bullet points describing success criteria. Why Join ASI Government? bullet points. Benefits: brief statement. We need to avoid duplication. Also need to remove EEO etc. We'll produce sections:
About the role
with paragraph(s) summarizing the intro.Responsibilities
with- each major responsibility.
Required Qualifications
with- each.
Preferred Qualifications
with- each.
Skills
maybe combine some skill items from required qualifications (e.g., statistical analysis, communication, writing, presentation, collaboration, critical thinking, attention to detail, managing priorities, Excel, SPSS/R/Python etc). But we already have Required Qualifications covering many. Could we omit Skills to avoid thin? The instruction: Prefer a few substantive sections over many thin ones. If we already have Required Qualifications and Preferred Qualifications, Skills may be redundant. Might be better to omit Skills section. However, the instruction says we can include Skills if there is real specific content. There is specific content about skills (e.g., strong Microsoft Excel skills, ability to synthesize complex evidence, strong writing, presentation, collaboration, critical thinking, attention to detail, ability to manage multiple priorities). That's substantive. But we could incorporate those into Required Qualifications. Since we already have Required Qualifications, we could keep Skills separate but risk thin. I'd lean to omit Skills and keep Required and Preferred.Benefits
with paragraph. We must not include Pay or Schedule. We need to ensure we preserve all substantive information. Let's capture all details from the posting, except boilerplate. We need to include the introductory paragraphs about ASI Government, mission, role description, early-to-mid-career, etc. Let's extract the intro text: "ASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals. For over 30 years, ASI has transformed the way government does business, impacting over 70 government agencies across the civilian, defense, and intelligence communities. Do you thrive on creating unique and impactful value for Federal clients? Are you passionate about partnering with clients and collaborating to create solutions? Do you enjoy the opportunity to drive change that impacts our nation? We are looking for smart, curious, driven individuals to join us in partnering with our client to help them solve some of the nation’s most challenging problems. ASI Government serves as a trusted adviser to government leaders seeking improved performance, enhanced organization effectiveness, and strategic change. ASI is seeking an Industrial Organizational Psychologist to support behavioral science, performance measurement, and evidence-based service improvement for the Transportation Security Administration. The consultant will work with ASI and client leaders, survey researchers, data analysts, dashboard developers, communications specialists, and process improvement practitioners to design rigorous measurement approaches, analyze human-centered data, and translate findings into practical recommendations for leaders and operational stakeholders. This is an early-to-mid-career role with meaningful ownership and access to senior technical guidance. The strongest candidate will combine sound I/O psychology methods with curiosity, clear communication, and the ability to work across disciplines. Broad experience in organizational development, performance management, leadership or behavioral assessment, and executive advising would be valuable, but the role does not require the depth of experience expected of a senior I/O psychologist or independent practice leader." That's the About the role content. Now Responsibilities: we have several sub-sections with bullet-like sentences. We'll extract each responsibility as a list item. From the text: Key Responsibilities Research Design and Measurement Apply I/O psychology and behavioral science principles to the design, refinement, and evaluation of customer experience, employee behavior, service delivery, and performance measures. Support development of scientifically sound surveys, observation tools, interview and focus group protocols, rating scales, and other quantitative and qualitative research instruments. Help define measurable constructs and translate broad concepts such as trust, professionalism, respect, hospitality, confidence, clarity, and service quality into clear indicators and observable behaviors. Review measurement approaches for validity, reliability, fairness, bias, clarity, respondent burden, and alignment with the intended decision or operational use. Develop research plans, analysis plans, data dictionaries, scoring guidance, quality-control procedures, and methodological documentation that support consistent administration and interpretation. Passenger Experience Survey Support Support the full Passenger Experience Survey lifecycle, including instrument design, cognitive and usability review, Paperwork Reduction Act documentation, administrator training, quality controls, data review, analysis, reporting, and airport-level follow-up. Preserve longitudinal comparability while helping the team evaluate proposed survey changes, subgroup analyses, airport classifications, screening channels, traveler characteristics, and emerging measurement Collaborate with the project manager and technical leads to identify methodological risks, clarify assumptions, document decisions, and keep research activities aligned with milestones and deliverables. Help interpret national and airport-level results and support retrospectives that connect findings to operational strengths, service barriers, improvement opportunities, and practical action planning. Statistical Analysis and Evidence Synthesis Conduct and document appropriate descriptive and inferential analyses, which may include scale evaluation, reliability analysis, correlations, confidence intervals, subgroup comparisons, factor analysis, trend analysis, and other methods suited to the research question and data. Analyze quantitative results alongside open-ended feedback, observational data, operational information, and other approved sources to develop a coherent view of performance and experience. Partner with data analysts and visualization specialists to validate calculations, define measures, review dashboard logic, identify data-quality concerns, and ensure visualizations accurately represent the underlying Clearly communicate analytical limitations, uncertainty, appropriate interpretation, and the difference between correlation, association, and causal evidence. Maintain reproducible analysis files, documentation, and quality checks using Government-approved tools and Behavioral Performance and Service Improvement Support development and refinement of observable behavior frameworks that connect passenger perceptions, supervisory observations, training, coaching, and operational improvement. Help evaluate whether measurement tools and improvement efforts are producing the intended changes in behavior, customer experience, trust, service quality, and related performance outcomes. Translate findings into practical recommendations for communications, training, coaching, job aids, process changes, measurement updates, or additional research. Contribute behavioral science expertise to emerging quality assurance, service delivery, traveler support, workforce, and process improvement initiatives. Support structured action planning and feedback loops that allow leaders and field stakeholders to test, learn, adjust, and sustain improvements. Reporting Dashboards and Decision Support Develop clear technical reports, executive summaries, briefing slides, research readouts, methodological notes, and recommendations for technical and nontechnical audiences. Explain complex measures and analytical results in plain language so leaders can use dashboards and research findings to strengthen accountability, efficiency, trust, and service delivery. Collaborate with the team on OMB Circular A-11 Section 280, Government Service Delivery Improvement Act, DHS, TSA, and other applicable customer experience and performance reporting needs. Support rapid-turn ad hoc insight reports by helping define the question, select an appropriate method, analyze available evidence, identify limitations, and develop decision-relevant findings. Review reports, dashboards, and communications for methodological accuracy, consistent data values, defensible claims, and appropriate use of behavioral science terminology. Client and Team Collaboration Participate in client meetings, research discussions, working sessions, and airport retrospectives; build productive relationships and clearly document decisions, assumptions, unresolved questions, and next Work collaboratively across survey research, project management, analytics, visualization, communications, organizational development, and process improvement activities rather than treating behavioral science as a stand-alone function. Manage assigned tasks and small workstreams with reliable follow-through, communicate risks or competing priorities early, and seek senior review when methodological
- each.
- each.
- . That's okay. - Required Qualifications: list of qualifications. Could be under Requirements or Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have both Requirements and Qualifications sections. We need to decide what goes where. Typically Requirements = required qualifications; Qualifications = preferred qualifications. Skills could be extracted from required qualifications (e.g., statistical tools, communication). But we might avoid thin sections. Let's see content: Required Qualifications: - Master's degree in I/O psychology or closely related behavioral science field with substantial graduate-level training in I/O psychology, research methods, psychometrics, and statistics. - Approximately four to seven years of relevant applied experience in I/O psychology, behavioral science, survey research, assessment, performance measurement, organizational research, consulting, or a related field. - Demonstrated experience designing or evaluating surveys, assessments, rating scales, observational tools, interviews, focus groups, or other human-centered research methods. - Working knowledge of validity, reliability, measurement error, sampling, bias, subgroup analysis, research ethics, and appropriate interpretation of quantitative and qualitative evidence. - Experience applying statistical techniques and using at least one analytical platform such as SPSS, R, Python, SAS, Stata, or an equivalent tool, along with strong Microsoft Excel skills. - Ability to synthesize complex evidence and communicate findings, limitations, and recommendations clearly to technical and nontechnical audiences. - Strong writing, presentation, collaboration, critical thinking, attention to detail, and ability to manage multiple priorities and produce accurate work under established and, at times, tight deadlines. - Ability to obtain and maintain the applicable DHS fitness determination, Public Trust, facility access, and system access. Preferred Qualifications: - Doctoral degree or progress toward a doctorate in I/O psychology, business psychology, organizational psychology, or a closely related field. - Experience in data visualization tools such as PowerBI or Tableau - Experience supporting a Federal Government, DHS, transportation, national security, or other large mission-oriented organization. - Experience with large-scale survey administration, longitudinal research, multilevel or clustered data, text analytics, data visualization, or dashboard development. - Experience in performance management, organizational development or design, employee or customer experience, leadership assessment, behavioral assessment, workforce research, training evaluation, or change measurement. - Experience helping leaders use behavioral or performance data to make decisions and communicate accountability, improvement priorities, or organizational outcomes. Success in the Role: bullet points describing success criteria. Why Join ASI Government? bullet points. Benefits: brief statement. We need to avoid duplication. Also need to remove EEO etc. We'll produce sections:
- with maybe internal headings? But we must not invent headings besides