Industrial Maintenance Technician (3rd Shift)
Position Summary: Crescent Maintenance Technician Level 3 is responsible for performing maintenance duties committed to meeting all customer and employee needs, operating according to the Crescent Way – Purpose, Process, People, and building on the culture of “Doing it Right, Doing it Safe, Doing it Well.”
Essential Duties and Responsibilities
Safety
- Read and understand the Crescent Safety Playbook – Doing it Safe.
- Ensure a safe work environment is maintained.
- Engage in the Safety Observation process.
- Complete preventive maintenance tasks correctly the first time.
- Ensure all equipment is operating safely.
- Perform all maintenance work in a safe manner.
- Maintain a clean and organized workspace and “leave work areas better than found them.”
- Continuously seek out and remove forms of risk created by equipment and equipment setup.
People
- Provide technical expertise and troubleshooting capabilities.
- Serve as the main resource in training for all other personnel at Crescent, especially automation/robotics equipment training.
- Assess to ensure fair and accurate evaluation of each person’s performance and potential.
- Recognize contributions so each person feels appreciated.
- Lead people to encourage maximum performance and dedication; teach and develop technical skills when needed.
- Effectively communicate issues and opportunities to leadership and customers when required.
- Participate in meetings with customers and Crescent as needed.
Productivity
- Explore competitive use of technology and capital to provide flexibility and improved productivity.
- Ensure all line setups are done correctly, safely, and on time.
- Ensure all preventive maintenance (PM) tasks are completed on schedule.
- Generate continuous‑improvement ideas.
- Expand capability and capacity of existing automation and packaging equipment.
- Communicate issues and opportunities to the site General Manager.
Quality
- Ensure equipment operates in a manner that produces quality product.
- Communicate any suspected quality issues to the appropriate person.
- Participate in root‑cause analysis on quality issues and help develop corrective actions.
- Provide consultation with Quality and Operations leadership on new builds to ensure “quality at the source” design.
Customer Value
- Complete all required PMs for Crescent‑owned and customer‑owned equipment.
- Provide real‑time support to customer trials, samples, and visits.
- Offer cost‑improvement ideas to Crescent and the customer when required.
Financial
- Specify, source, and select cost‑effective equipment, spare parts, and services.
- Maintain knowledge of the site maintenance budget.
- Leverage assistance to reduce Crescent’s manufacturing costs.
Other Duties
- Share best practices between sites, work on projects, travel, and participate in improvement events.
Cultural Competencies
Do It Right
Doing what is right for customers, the company, and people; continually improving product and service quality; monitoring and measuring every key ingredient that could negatively impact quality; ensuring Crescent remains a premier service provider.
Do It Safe
Providing a safe environment and supporting people to reach their highest potential; assessing and controlling all forms of risk; fostering an open, diverse environment where opinions and well‑being count.
Do It Well
Optimizing resources to perform tasks efficiently and effectively; reflecting overall productivity through well‑executed daily activities; taking pride in delivering high‑quality outcomes valued by customers.
Work Environment / Physical Demands
Fast‑paced environment requiring adaptation to continuous changes in schedules, volumes, staffing, and shift requirements.
Systems Usage
- Kronos
- Microsoft Office Suite
- AB / Rockwell programming software
- Robot program understanding
- Other equipment software applications
Performance Metrics and Trends
- Safety
- People
- Productivity
- Quality
- Customer Value
- Financial
Qualifications
Education & Experience
- 5+ years’ experience in packaging equipment maintenance or a related function.
Preferred Qualifications
- Lean manufacturing and/or continual process improvement experience.
- Experience in packaging systems maintenance, including flow wrapping, cartoner, conveyors, pallet wrappers, and robotic palletizing systems.
- Experience in robot programming, components, and PLC troubleshooting.
- Experience with printing technologies.
- Electrical troubleshooting – servos, drives, and motors.
Pay Range
$32 USD – $40 USD