Industrial Controls & System Technician

Essential Responsibilities

• Support and maintain manufacturing technology systems to ensure maximum uptime and production efficiency.
• Maintain Manufacturing Execution Systems (MES), production databases, dashboards, reporting systems, and shop floor applications.
• Troubleshoot software, hardware, and connectivity issues impacting manufacturing operations.
• Deploy upgrades, enhancements, and new applications supporting production processes.
• Maintain system documentation, configuration standards, and operating procedures.
• Configure, deploy, and maintain industrial network infrastructure and connected devices throughout the facility.
• Troubleshoot communication issues between machines, controls, servers, and business systems.
• Ensure reliable data collection and communication between manufacturing equipment and enterprise systems.
• Install and maintain: Industrial PCs and HMIs, Vision systems, Barcode readers, Thermal transfer printers, Cameras and inspection systems, Network switches and industrial communication devices.
• Implement and maintain OT cybersecurity standards and best practices.
• Support patch management and upgrades of industrial devices and systems.
• Manage user access and security permissions for production systems.
• Affirm that manufacturing equipment complies with corporate cybersecurity requirements.
• Assist with cybersecurity assessments and remediation activities.
• Support deployment of new manufacturing equipment and automation technologies.
• Participate in machine integration projects that connect equipment to manufacturing and business systems.
• Assist with data collection, machine monitoring, and Industry 4.0 initiatives.
• Collaborate with engineering and maintenance teams during equipment installations and upgrades.
• Support continuous improvement efforts through enhanced system connectivity and data visibility.
• Partner with Operations, Engineering, Continuous Improvement, Maintenance, IT, and external vendors.
• Provide technical support and training for manufacturing system users.
• Coordinate system deployments and technology upgrades with plant stakeholders.

Qualifications

• Associate Degree in Industrial Automation, Mechatronics, Electrical Technology, Industrial Technology, Manufacturing Technology, Computer Engineering Technology, or related field; equivalent experience considered.
• 3-5+ years of experience in manufacturing, automation, controls, or industrial systems environment.
• Experience troubleshooting industrial equipment and machine communications.
• Knowledge of industrial networking concepts and Ethernet-based communication systems.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently in a fast-paced manufacturing environment.

Preferred

• Experience with Manufacturing Execution Systems (MES).
• Familiarity with PLC-controlled equipment and industrial automation systems.
• Experience with OPC UA and industrial communication protocols.
• Experience with machine vision systems.
• Knowledge of barcode scanning and thermal transfer printing systems.
• Experience supporting Industrial PCs and Windows-based manufacturing systems.
• Understanding of Operational Technology (OT) cybersecurity.
• Exposure to SQL Server and manufacturing databases.