Individual Giving Associate, Patron Programs

About the role

The Individual Giving Associate plays a crucial role in the Individual Giving team at WNET, supporting the cultivation, solicitation, and engagement of mid-level donors.

Responsibilities

• Manage dedicated communication lines (phone and email) for Patrons, providing primary donor relations support including Passport troubleshooting, gift facilitation, and tax acknowledgments;
• Aid in the execution and implementation of a robust patron stewardship program, including the creation and distribution of the monthly Patron Newsletter, new patron outreach, and weekly gift acknowledgements, Annual Review, and annual donor statements;
• Support program-wide administration related to fundraising initiatives, proposals, and special campaigns;
• Maintain rigorous data hygiene for patron constituency in donor database (Salesforce);
• Build strong personal relationships with mid-level donors through strategic phone calls, personalized email communications, and events participation;
• Manage a portfolio of mid-level donors from $1,500 to $10,000+;
• Provide essential in-person and virtual event support for the Patron Program and other donor engagement opportunities throughout the year;
• Additional duties, as assigned.

Qualifications

• Effective communication skills;
• Strong writing skills;
• Exceptional attention to detail;
• The ability to interact professionally and comfortably with senior executives, external partners, and donors;
• Minimum of 1-2 years of relevant experience;
• Working knowledge of donor database management (experience in Salesforce preferred);
• Availability to participate in evening events.

Benefits

This is a hybrid position. The WNET Group reserves the right to change and/or modify the hybrid schedule at its discretion.

The WNET Group offers competitive salaries, excellent benefits, and a supportive working environment. Salary ranges are based on benchmarked nonprofit and industry related data provided by an outside consulting firm and are commensurate with skills and experience. The hiring salary range for this position is $50,000.00 - $55,000.00. Internal equity considerations will be reviewed before making a final offer.