Jobs · Customer Service · Florida

Seasonal Gifting Associate

The Honey Baked Ham Company, LLC · Pensacola, FL · 1 mo ago
On-siteCustomer ServicePart-time

HoneyBaked is hiring a Seasonal Gifting Associate to develop Business‑to‑Business sales of HoneyBaked Ham products during the holiday season. This long‑term seasonal role supports company stores in the area and offers a fun, casual environment with flexible work schedules.

Responsibilities

  • Prospect, qualify, and sell HBH products and gift certificates to corporate customers to meet holiday sales goals.
  • Articulate the Gifting Value Proposition, explain benefits of HBH products, and propose gifting solutions.
  • Perform administrative and record‑keeping duties, including accepting and preparing orders, entering orders into the HBH POS system, submitting orders promptly for fulfillment, providing customer‑service assistance to corporate clients, and generating regular telemarketing activity reports.
  • Drive fundraising activities and sales in the local community.
  • Manage catering activities such as Black Friday events, holiday catering, lunch‑and‑learns, etc.
  • Place follow‑up calls to customers before and after order receipt to ensure satisfaction.
  • Report customer issues and major changes to the General Manager for resolution.
  • Send thank‑you cards to customers after the holiday season.

Requirements

  • Associate’s degree or equivalent work experience.
  • Great organizational and planning skills with excellent verbal and written communication.
  • Some direct‑selling experience preferred.
  • Working knowledge of the Internet and Microsoft Outlook.
  • Customer‑service experience a plus – catering, hotel, retail, or gig‑economy experience welcomed.

Physical Requirements

  • Physical dexterity and mobility to work with a hot torch or slicing machines.
  • Ability to bend, stoop, stand for long periods, twist, and lift products and supplies.
  • Back‑of‑house positions may require lifting up to 65 lb.

Benefits

  • Competitive pay.
  • Fun and casual work environment.
  • Flexible hours with fewer early mornings and late nights.
  • Associate discounts on HoneyBaked products.
  • Free ham or turkey breast (or a gift card, depending on product availability) at the completion of the holiday schedule.

Schedule

Open 9:30 AM to 6:30 PM, Monday through Saturday; closed on Sundays.

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