Indirect Tax & Compliance Manager

About the role

Shape tax compliance strategy at scale while influencing decisions that protect and enable a global consulting business. At ERM, this role goes beyond compliance execution—it sits at the center of regulatory stewardship, financial governance, and operational enablement across North America.

Responsibilities

• Safeguard ERM’s compliance with sales tax, use tax, property tax, and similar indirect tax requirements
• Lead audit engagements with state and local authorities and represent ERM with confidence
• Influence pricing, proposal strategy, and invoicing structures through expert tax guidance
• Enable finance and business teams with practical, actionable tax knowledge
• Strengthen governance, documentation, and consistency across indirect tax processes

Requirements

• Required Bachelor’s degree in a related discipline
• Minimum of 5+ years of experience in indirect tax, compliance, or related tax roles
• Demonstrated experience supporting services-based or consulting organizations
• Proven audit defense experience with state and local authorities
• Strong ability to translate tax regulations into operational and financial guidance
• Excellent analytical, documentation, and communication skills
• High attention to detail with strong organizational and prioritization abilities
• Advanced proficiency in Microsoft Excel

Preferred

• Knowledge of Canadian GST/HST/PST
• Experience supporting pricing, proposals, or invoicing structures
• Experience developing internal tax guidance, training materials, or policy documentation
• Familiarity with Crystal Report development
• Experience partnering with Group Tax on audit provisioning and uncertain tax positions

Key Skills

• Manage preparation and filing of sales and use tax, gross receipts tax, property tax, and other indirect tax returns
• Oversee annual business license filings and ongoing compliance requirements
• Lead sales and use tax, property tax, and other indirect tax audits with state and local authorities
• Serve as North America lead for service taxability determinations, including sales tax, GRT, and excise-type taxes
• Support proposal and pricing teams by assessing indirect tax impacts and advising on invoicing structures
• Own indirect tax guidance memos, internal controls documentation, and training materials
• Partner with Group Tax on audit provisioning, risk assessments, and uncertain tax positions
• Act as escalation point for complex, multi-state and high-risk tax matters
• Train finance teams on indirect tax requirements, regulatory changes, and best practices
• Conduct periodic inventory reviews to ensure accurate property and asset records
• Maintain awareness of evolving indirect tax regulations and ensure timely compliance
• Influence & Authority: Act as ERM’s North America subject matter expert for indirect taxes
• Hold decision-making authority on service taxability, pricing guidance, and compliance interpretation
• Represent ERM in discussions with internal stakeholders, auditors, and tax authorities