Indirect Loan Processor

Brief Description

Lighthouse Credit Union believes all individuals, regardless of position level, are considered leaders. They aim to foster a culture of continuous growth and agile leadership through a framework that balances clarity with adaptability.

About the role

The Indirect Loan Processor role involves receiving, auditing, and processing indirect and direct loan applications, ensuring all required documentation is complete and accurate. This includes auditing loan packages, funding loans, reviewing loans within the host system, and communicating with dealers to resolve pending loans.

Responsibilities

• Audits indirect loan packages, ensuring all supporting documentation meets credit union standards and loan contracts are accurate and compliant with regulations.
• Funds indirect loans by verifying completeness and accuracy of required fields in CUDL before posting in the host system.
• Reviews loans within the host system (Symitar) after posting to confirm accuracy and ensure correct data recording.
• Communicates with dealers to resolve loans pending funding due to missing or incorrect documentation, supporting timely processing and strong service levels.
• Maintains adherence to organizational policies and standards, including attendance and punctuality, while contributing to accurate, consistent, and efficient loan processing operations.
• Follows and adheres to Lighthouse Credit Union's policy regarding attendance and punctuality.

Requirements

• A high school education or GED.
• Bachelor’s degree preferred.
• Two years of similar or related experience.

Qualifications

• Engages in frequent verbal, written, and electronic communication with internal partners and external stakeholders to support collaboration and deliver a high level of service.
• Maintains established productivity standards, including a minimum expectation of auditing and funding 15 loans per day while ensuring accuracy and compliance.
• Manages fund delays proactively, ensuring loans are not pending for more than five business days; returns incomplete loan packages to dealers when required.
• Demonstrates the ability to audit and fund Northeast Credit Union loan products, ensuring adherence to all applicable standards and guidelines.

Skills

• Interpersonal Awareness & Skills
• Embraces Change & Learning
• Utilizes Critical & Creative Thinking
• Takes Personal Ownership

Benefits

• Back Office Benefits
• Financial Relief & Support
• Employee Loan Discounts
• Weekly Paychecks
• 401(k) with Employer Match & Profit Sharing
• Lighthouse Leave Program
• Volunteer Time Off (VTO)
• PTO + Paid Federal Holidays
• Balanced Schedule
• Health & Wellness

Pay

Details about pay are not specified in the job posting.

Schedule

The working arrangement for this position is hybrid or remote. Hybrid schedules are determined by the hiring manager based on business unit needs and may vary by department.