Indirect Lending - Indirect Loan Processor/Funder I - Full Time - Remote (AK, AZ, FL, NV, TX, WA, WY)

About the role

We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice.

Under the supervision of the AVP Indirect Lending, performs all duties associated with processing Indirect Consumer loans. Monitors Dealer track, RouteOne and CUDL, Indirect applications.

Responsibilities

• Performs duties related to processing and funding of indirect consumer lending products.
• Reviews documentation to ensure it corresponds with loan application; confirms accuracy of member information, conducts a comprehensive review of income verification, loads data in Loan Origination System, and funds in accordance with loan officer’s instructions/stipulations.
• Works directly with Indirect Auto dealers to communicate loan stipulations and funding’s.
• Accepts incoming calls from vendors, dealerships and external and internal members.
• Answers questions and provides information related to loan processing and loan funding.
• Reviews completed Indirect Funding Form and Checklist to confirm completion in accordance with credit union standards.
• Sends completed package to Records/File Room after funding is completed.
• Completes telephone interview/verification of indirect applicants and collateral along with verification of physical damage insurance coverage for the financed vehicle.
• Adheres to all auditing procedures designed to document the lending process and provide the proper checks and balances.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Maintains member and other sensitive information with confidentiality.
• Treats co-workers and members with respect.

Qualifications

Minimum combined 1 year related consumer loan processing and/or funding experience to include no less than 6 months indirect experience.

A working knowledge of all consumer lending products, documentation, policies and procedures, services and delivery methods.

Familiarity with NCUA lending regulations, and consumer lending guidelines.

Must be able to communicate effectively with members, management, team members and external third-parties.

Ability to interface with people in a positive manner with empathy, courtesy and tact.

Good interpersonal and consulting skills.

Team oriented and the ability to work collaboratively.

Ability to analyze and solve problems relative to member service needs.

Ability to multitask and prioritize activities.

Ability to utilize calculator with accuracy.

Proficiency in the operations of a PC and Microsoft Office applications such as Outlook, Word and Excel.

Preferred Qualifications

Working knowledge of Loans PQ and DNA

Education: High School Diploma

Pay

Pay scale by applicable geographic work location:

• Alaska: Min $22.46 - Mid $28.07 - Max $33.69
• Arizona: Min $19.27 - Mid $24.09 - Max $28.91
• Florida: Min $18.91 - Mid $23.64 - Max $28.37
• Nevada: Min $19.72 - Mid $24.65 - Max $29.58
• Texas: Min $18.91 - Mid $23.64 - Max $28.37
• Washington: Min $22.46 - Mid $28.07 - Max $33.69
• Wyoming: Min $19.36 - Mid $24.20 - Max $29.04

The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement