Indirect Funding Processor

Communication Federal Credit Union has proudly served our members for over 85 years, with a deep commitment to serving our communities, providing financial education, and supporting local organizations. We are passionate about the Credit Union philosophy, "People Helping People" and we empower our team to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals sharing a common goal: to create exceptional member experiences. Our culture encourages trust and collaboration, while enabling each employee to make a meaningful impact on our organization and the communities we serve.

Benefits

• Competitive pay with advancement opportunities
• Yearly performance incentive
• 11 paid holidays
• Paid time off (starting at 16 days per year with increases based on years of service)
• 200% 401(k) match up to 5%
• Medical plans with a $5.00 employee-only per pay period plan
• Dental, vision, and short-term disability insurance
• Hospital and accident indemnity plans
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability insurance
• Flexible spending accounts for medical and dependent care
• Tuition and educational assistance
• Employee perks and discounts

About the Role

Responsible for administrative tasks in support of all operations of the Indirect Lending Department, processing indirect loans and ensuring all documentation is complete.

Who You Are

• A collaborative individual with excellent interpersonal skills
• Ability to effectively organize and prioritize workflow to meet deadlines
• Professional written and verbal communication skills
• Adaptable to workflow changes, ability to handle frequent change, delays, or unexpected updates
• Ability to read and interpret documents such as loan contracts, state & federal IDs, collection regulations, etc.
• Strong attention to detail and accuracy
• MS Office proficiency, particularly MS Excel

Responsibilities

• Monitor all dealership correspondence; examine indirect loan contracts for accuracy
• Notify dealership of omissions; follow up on those requiring special attention
• Book loans including any necessary adjustments; balance reports daily
• Successfully handle calls inquiring about indirect loans; provide quotes to members/dealerships

Requirements

• 1-2 years' experience at a financial institution, within a lending environment, or other customer service role
• High school diploma or GED required