Indigo Fulfillment Lead
About the role
PlanetArt's vision is to be the leading seller of personalized and make‑on‑demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end‑to‑end customer experience that result in high‑quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe!. PlanetArt is looking for a Fulfillment Associate to support the company's Fulfillment department. The successful candidate will be responsible for all aspects of warehouse functions including receiving, storing, handling, shipping and preparing product for customer delivery while maintaining the warehouse in a safe and orderly fashion.
Responsibilities
- Prepare shipments for delivery to customers
- Select most economical method of shipment utilizing knowledge of shipping methods
- Prepare bills of lading (BOL), check items to be shipped against work orders to ascertain that quantities, destination and routing are correct
- Arrange for pick‑up by designated carrier
- Communicate via telephone and email to both inbound and outbound carrier dispatch
- Keep an adequate supply of shipping/receiving materials on hand
- Ensure shipments are packed to ensure safe delivery
- Inspect receipts for damages or defects; record discrepancies or damages and notify supervisor and/or purchasing personnel
- Support the shipment of goods produced, and receive shipping/receiving supplies for use in, or to aid in, the production/storage of goods destined for sale to our customer base
- Forward requisitions for shipping/receiving materials to the Department Supervisor for approval
- Maintain work area and equipment in a clean and orderly manner and follow prescribed safety rules and regulations
- Prepare routine reports and file carrier records
- Route receipts or items to departments
- Perform miscellaneous job‑related duties as assigned (e.g. mail sort and distribution)
- Assist shipping/receiving departments with short staff, high demand, or slow periods
Requirements
- Detail oriented, practice safe operating procedures
- Demonstrated history of multi‑tasking and working at a fast pace
- Required to read, write and speak English fluently
- Interpret packing slips
- Ability to fill out bills of lading and be familiar with various forms used by major freight carriers
- Enter data into computer correctly
- Ability to maintain quality and safety standards
- Ability to work 2nd shift during peaks and overtime and weekends as needed within peaks and outside of peaks
- Position involves working around machinery with moving parts
- Position requires regular lifting of up to 50 pounds with or without assistance
- Position requires movement of items from machinery to other locations
- Position requires regular handling of materials, packaging, lifting, pulling, pushing, bending
- Frequent sustained walking and/or standing for prolonged periods of time
- Work is performed in a fast‑paced warehouse environment with exposure to heavy machinery, dust, fluctuating temperatures and moderate noise levels
- Position may require alternating shifts, depending on volume
Benefits
- Health, Dental, and Vision Insurance
- Life Insurance
- 401(k) with matching
- Pet Insurance
- Mental Health Benefits
- Comprehensive Time Off Program, including Vacation, Sick Days, Paid Holidays, and Floating Holidays
- Employee Product Discounts
Pay
The compensation range for this position is $15.50 - $16.50 per hour.
Schedule
- Due to seasonality, peak seasons demand extended hours including mandatory 10‑ and 12‑hour shifts and required weekend hours during all peak periods
- Flexibility to change shifts for short periods of time may be needed
- Position may require alternating shifts, depending on volume
- Ability to work 2nd shift during peaks and overtime and weekends as needed within peaks and outside of peaks