Income Maintenance Caseworker II - Food and Nutrition Services (Archdale)

Salary: $42,683.24 - $46,615.00 annually
Location: Archdale, NC
Job Type: Full Time

About the Role

The primary purpose of the position is determining the eligibility of applicants for the Food and Nutrition Services (FNS) Program, periodically reviewing such eligibility determinations, and authorizing FNS benefits to those certified as eligible. The employee is responsible for the total process of determining and/or redetermining applicant/client eligibility for the FNS Program, which includes, but is not limited to, the intake, processing, and review functions.

Responsibilities

• Interview clients and/or review other forms of media, including electronically collected data (such as Electronic Pre-Assessment Screening Service [ePASS]), to obtain required information.
• Enter information into a web-based application to complete initial applications and verify the information obtained.
• Determine and/or verify eligibility using a web-based application.
• Complete scheduled reviews by obtaining required information and processing updated information in a web-based application.
• Explain requirements and options for obtaining services and advise or refer clients to other services as appropriate.
• Perform various activities during each phase of the eligibility determination process using a state-interconnected web-based application, including:
  • Intake: Obtain all pertinent data concerning clients' family composition, finances, employment, and health status.
  • Processing: Process clients' applications through verification of all information obtained during intake.
  • Review: Redetermine or review clients' cases on a periodic basis to re-verify eligibility for continued participation.
• Ensure regular attendance and punctuality to maintain availability during working hours so eligible clients can receive necessary services.
• Perform other related duties as assigned.

Requirements

One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Qualifications

Minimum Training and Experience Requirements for an Income Maintenance Caseworker I:

• Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or
• Graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling data, analysis of data, and/or performance of mathematical or legal tasks, with at least one year of such experience in an income maintenance program; or
• Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling data, analysis of data, and/or performance of mathematical or legal tasks; or
• An equivalent combination of training and experience.

Benefits

For details on employee benefits, visit Randolph County Employee Benefits.