Income Maintenance Caseworker - Cumberland County Assistance Office

About the role

The role involves managing and enhancing the NEOGOV platform to meet customer needs and improving the overall user experience.

Responsibilities

• Manage and enhance the NEOGOV platform to meet customer needs
• Improve the overall user experience
• Collaborate with cross-functional teams to implement new features and functionalities
• Monitor and resolve user issues and feedback
• Ensure compliance with data protection regulations

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 3 years of experience in software development or project management
• Strong understanding of web technologies and user interface design
• Experience with agile methodologies and version control systems
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team

Qualifications

• Proficiency in JavaScript, Python, and SQL
• Experience with front-end frameworks like React or Angular
• Familiarity with cloud platforms such as AWS or Google Cloud
• Knowledge of API design and integration
• Experience with database management systems like MySQL or PostgreSQL

Skills

• Strong communication and interpersonal skills
• Ability to prioritize tasks and manage multiple projects simultaneously
• Attention to detail and ability to work under pressure
• Experience with agile methodologies and version control systems
• Knowledge of API design and integration

Benefits

• Competitive salary and benefits package
• Flexible working hours and remote work options
• Professional development opportunities
• Health and wellness programs
• Employee recognition and rewards

Pay

Salary range: $80,000 - $100,000 annually

Schedule

Full-time position, Monday to Friday, 9 AM to 5 PM