Incentive Compensation Manager

Reporting to the MD, US Compensation & Governance, this role leads a variable incentive program team within the HR Compensation Center of Excellence (COE) to centrally manage sales incentives, calculations, and payment processes. The position involves managing the implementation, configuration, and development of incentive management systems for monthly, quarterly, and annual incentive payments across multiple business lines. The leader ensures accuracy of payout calculations, compliance with governance and business objectives, and reporting and analyses while maintaining the system for new and changing business requirements.

Responsibilities

• Manages the compensation system and team responsible for sales-based incentive compensation management.
• Oversees the implementation, design, build, configuration, and development of the Varicent incentive compensation management (ICM) platform, including onboarding incentive plans.
• Manages the calculations of variable compensation programs, ensuring accurate and timely payments and reporting.
• Provides reporting and analytics to support incentive compensation program assessments and redesign projects.
• Delivers data-driven recommendations to leadership for plan optimization, performance improvements, and alignment with business objectives.
• Ensures compensation programs, policies, initiatives, and solutions reflect and are executed with good governance and sound risk management practices.
• Analyzes compensation-related data and performance metrics to identify plan performance, trends, discrepancies, and opportunities.
• Supports all compensation testing and examinations executed by internal and external auditors, including regulatory agencies.
• Develops materials, reports, and presentations to support systems status updates.
• Centralizes management of the end-to-end processes involved in variable compensation.
• Coordinates periodic vendor risk management activities in support of Compensation Plans.

Requirements

• Bachelor's Degree or equivalent.
• Minimum 10+ years of experience supporting users, managing priorities, setting expectations, and driving issues to resolution.
• 5+ years of compensation experience in the design and implementation of compensation programs in a financial services environment.

Qualifications

• High proficiency with Incentive Compensation Management Systems, HR systems, configuring plans, dashboards, and reporting.
• Experience working with business users to understand and document business requirements, creating test plans, and conducting testing.
• Excellent analytical and problem-solving skills.
• Strong communication skills, including interpersonal, presentation, facilitation, and written.
• Strong project management skills.
• Advanced HRS skills and experience with Microsoft Excel, Access, and Word.
• Certified Compensation Professional (CCP) designation preferred.
• Understanding of legal and regulatory requirements.

Pay

Starting base salary: $154,000 - $253,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental, and Vision plans, available the first of the month following start date.
• Generous 401(k) company matching contribution.
• Career Development through Tuition Reimbursement and other internal upskilling and training resources.
• Valued Time Away benefits, including vacation, sick, and volunteer time.
• Specialized health and family planning benefits, including fertility benefits and cancer, diabetes, and musculoskeletal support programs.
• Career Mobility support from a dedicated recruitment team.
• Colleague Resource Groups to support networking and community engagement.