Inbound Supervisor

About the role

Lead, guide and direct drivers and other employees as needed to include setting targets, monitoring performance, providing coaching, counseling and development. Manage an efficient, clean and safe LTL operation to include dock planning and set up schedules. Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations. Involved in and makes recommendations in the hiring and termination processes. Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager.

Responsibilities

• Meet all Key Performance Indicators (KPI’s) assigned
• Daily utilization of all Company P&D enhancement tools and processes
• Review and revise driver schedules to increase efficiencies and to lower cost
• Responsible for equipment assignment and accountability (trailers and tractors)
• Communicate with customers regarding scheduling problems; interactively solve customer concerns
• Conduct continuous analysis and direction of vehicle and driver assignments; analyze and implement scheduling for possible consolidation to increase efficiencies and reduce cost
• Direct compilation and issuance of delivery timetables
• Responsible for proper communication to customers via phone, fax or email
• Oversee and responsible for all paperwork associated with the city operation to ensure it is handled timely and correctly by drivers and clerks
• Conduct safety interviews with the driver to include: post accident MVA Reports, workers compensation after accident interviews/reports, notice of violations interviews with drivers and road observation discussions with drivers
• Conduct safety training as needed following vehicle accidents, a workers compensation incidence, road observations and notices of violations
• Conduct regular safety meetings and drills
• Manage and maintain a safe and efficient LTL operation

Requirements

• High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background
• Bachelor Degree preferred
• Thorough understanding of the LTL trucking industry, including basic paperwork flow
• Prior management, dispatch and dock experience required, preferably in LTL trucking industry
• Knowledgeable of local metropolitan area
• Strong leadership skills including the ability to hire, coach, counsel, train, and mentor and terminate employees
• Team building and interpersonal skills
• Excellent verbal, written and listening communication skills
• Excellent planning and organization skills
• Good computer skills (AS/400 & MS Office a plus)
• Strong work ethic and good problem solving skills
• Willingness to work 50 hours/week average
• Able to work any shift including nights and/or weekends and in any weather condition
• Able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Able to comply with all company policies, rules, procedures and Code of Conduct
• Able to interact well with others
• Able to work independently, or in a team setting
• Able to work under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

Qualifications

• High School Diploma or GED
• Bachelor Degree preferred
• Thorough understanding of the LTL trucking industry, including basic paperwork flow
• Prior management, dispatch and dock experience required, preferably in LTL trucking industry
• Knowledgeable of local metropolitan area
• Strong leadership skills including the ability to hire, coach, counsel, train, and mentor and terminate employees
• Team building and interpersonal skills
• Excellent verbal, written and listening communication skills
• Excellent planning and organization skills
• Good computer skills (AS/400 & MS Office a plus)
• Strong work ethic and good problem solving skills
• Willingness to work 50 hours/week average
• Able to work any shift including nights and/or weekends and in any weather condition
• Able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Able to comply with all company policies, rules, procedures and Code of Conduct
• Able to interact well with others
• Able to work independently, or in a team setting
• Able to work under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

$X per hour, depending on experience and qualifications.

Schedule

Variable schedule based on operational needs.

About Estes

As an asset-based transportation provider with a global footprint, Estes always goes the extra mile to deliver reliable freight solutions and exceptional service that keep its customers coming back. Ethical and honest, with nearly a century of freight shipping expertise, Estes has worked through the decades to build a robust fleet and vast network of over 10,000 doors and 280 terminals. And the company's comprehensive transportation solutions are backed by its continued investment in technology resources, as well as the support of more than 24,000 fiercely committed employees. Estes offers comprehensive freight shipping solutions, including Less Than Truckload (LTL), Volume LTL and Truckload, Time Critical Guaranteed, Custom Shipping and Logistics, and Final Mile. We Are Estes StrongOur mission at Estes is to deliver responsive freight solutions so our employees and customers can focus on what matters most. It is that type of commitment, along with plenty of hard work, that keeps us going strong as America's largest privately owned carrier after 90 years in business. At our core is a family-inspired culture built on integrity and trust that drives the way we work. What does it mean to be Estes Strong? Just ask any of our 24,000 teammates. We work together to overcome challenges with courage, grit, and determination. Are you ready to be part of the Strength of Estes. EEO statement:Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.