Inbound Sales Development Representative (SDR)

About the role

SecureW2, the leader in cloud‑native PKI and RADIUS passwordless authentication, is seeking a high‑energy Inbound Sales Development Representative. You will own the inbound response engine, drive lightning‑fast speed‑to‑lead, and maximize conversion from lead to qualified meeting.

Responsibilities

• Act as the first line of engagement for inbound hand‑raisers (pricing requests, contact forms, demo requests) across phone, email, and LinkedIn.
• Maintain rapid response times to qualify high‑intent inbound leads while their interest is at its peak.
• Conduct discovery conversations to evaluate technical fit, infrastructure triggers (e.g., ADCS/NPS EOL, moving off PSKs, Okta/Entra + Jamf/Intune environments), budget, and project timeline.
• Schedule qualified discovery calls and product demos for Account Executives, providing detailed pre‑call research and context.
• Engage additional stakeholders across IT, Network Engineering, and Security within inbound accounts to increase meeting show rates and opportunity creation.
• As you ramp, expand your scope to manage and close full‑cycle opportunities for SMB deals.

Requirements

• 1–3 years of inbound SDR or sales experience in B2B SaaS (cybersecurity, networking, identity, or IT infrastructure background is a strong plus).
• High bias for action with a relentless focus on rapid follow‑up and pipeline velocity.
• Comfort learning technical concepts quickly and speaking credibly with IT Directors, Network Engineers, and CISOs about 802.1X, PKI, RADIUS, and Zero Trust.
• Exceptional written and verbal communication; clear, concise, and objection‑ready.
• Methodical approach to pipeline hygiene, CRM activity tracking, and lead status management.
• Skill in using AI tools for research and workflow automation while maintaining authentic, human‑to‑human communication.
• Ability to collaborate closely with SDRs, Account Executives, Customer Success, and Marketing to execute joint account strategies.

Tech Stack

• CRM: Salesforce
• Outreach & Messaging: Outreach
• Enrichment & Automation: Clay, ZoomInfo, Apollo, Zapier, LLMs, etc.
• Ecosystem & Overlap: Crossbeam
• Intelligence & Research: LinkedIn Sales Navigator, Gong / Chorus, RB2B, Vector, etc.